Victim Services Direct Service Volunteer - Hamilton, Canada - City of Hamilton

City of Hamilton

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

HAMILTON POLICE SERVICE

TOGETHER | STRONGER | SAFER

_Serving a population of 545,000 residents, the Hamilton Police Service has made a commitment to work in partnership with the community and continue to focus on providing public safety accountability and value to its citizens. With an authorized strength of over 1200 staff, the Hamilton Police Service is committed to the highest standards of integrity and professionalism._

JOB POSTING

VICTIM SERVICES DIRECT SERVICE VOLUNTEER**The Victim Services Branch is a Provincial, and International

Award-Winning Branch of the Hamilton Police Service comprised of

5 staff members and approximately 80 volunteers.

Join us in providing emotional support for victims of crime
and/or trauma in the City of Hamilton.

Job Title:
Victim Services Direct Service Volunteer

Department:
Victim Services Branch, Investigative Services Division

Location:
A variety of locations throughout the City of Hamilton, including personal residences, public places, and police stations.

Reports to:
Victim Services Branch Staff and/or scheduled Team Leader

Hours of Work:

At least four or 8.5 hour scheduled oncall shifts per month, including taking turns for weekend and statutory holiday shifts.
Weekday shift times are: hours or hours.

Weekend and statutory holiday shift times are:
hours, or hours.

Attendance is mandatory at professional development training.

Commitment:
Minimum one year from the time training ends

PeopleSoft Job ID: 19432

Notice Date:
August 22, 2023

Application Deadline:
October 4, 2023

Updated:
August 2023

Please note:

This position is an unpaid volunteer position.*****Volunteers are dispatched to provide service for a variety of circumstances, including, but not limited to, sudden death, suicide, motor vehicle collisions (MVC), domestic violence, sexual assaults, and fire scenes.

GENERAL DUTIES

Provide emotional support to someone who has survived a tragedy, suffered a traumatic loss, witnessed a traumatic event or has been physically hurt or threatened
Provide practical assistance to a victim and their family
Provide referrals to community resources
Provide information about what to expect and next steps
Provide professional intervention within the bounds of HPS policies and procedures
Check Online Message Centre regularly and respond accordingly
Adhere to deadlines for shift registration
Uphold Hamilton Police Service's Vision, Mission, Values, and Ethics
Demonstrate adaptability, flexibility, empathy, compassion, and excellent communications skills (e.g. active listening)

REQUIREMENTS

Canadian Citizen or Permanent Resident of Canada
Be at least 21 years of age or older
Live within the City of Hamilton
Possess a valid Class G Driver's Licence, with no more than six (6) accumulated demerit points, permitting you to drive an automobile in Ontario, and have access to a vehicle
Have no criminal convictions for which a pardon has not been granted
Pass a Police Information Check and annual background checks
Must possess the ability to work with victims/witnesses of crime/trauma, and exposure to traumatic materials.
Have a willingness to give back to the community
Be compassionate and empathetic, care about others wellbeing, and have excellent problem solving, listening, and communication skills

ORIENTATION/TRAINING

Initial thirteen (13) session mandatory in class training from January to February (2024), which teaches volunteers how to handle sensitive crime related situations and become familiar with working with victims of crime and/or circumstance via group work and role playing.
In addition to the 13 classes of training, completion of a series of mandatory online training modules through the Learning Management System
Canadian Police Knowledge Network.
Volunteer Orientation/Resource Manuals
Ongoing professional development training and mentorship

There will be a volunteer evaluation and assessment conducted at the end of the training program, as well as an opportunity for volunteers to participate in an "end-of-class" survey following training.

RECRUITMENT PROCESS & TERMS

Application/Resume Review and Supplementary Application
Mandatory attendance at a Victim Services Orientation Night
Interview with Victim Services Branch Staff
Police and Reference Checks
Invitation to Victim Services Training (December)
Victim Services Branch Volunteer Contract Signoff, Volunteer Code of Conduct Signoff, Undertaking of Confidentiality Signoff
Mandatory attendance for 13 training sessions (January to February)
An offer to attend the Victim Services Volunteer Training Program does not guarantee that an applicant will be accepted into the Direct Service Volunteer Program
If selected, volunteers shall not engage in any activity that may result in a crimin