Housing Case Coordinator - Hanover, Canada - County of Grey

County of Grey

Verified Company

Hanover, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

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Join us and help make a difference At Grey County we work together to deliver essential public services that meet the needs of our communities.

Grey County isn't just a great place to live; its also a great place to work_
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We are proud to offer competitive wages and an attractive total compensation package. We support learning and continuous employee development, and champion career progression for our employees. We value work-life balance, so you can make the most of your career at Grey County, while making the most of your life in Grey County_

Purpose

The Housing Case Coordinator will provide support and coordination via outreach to individuals needing or using emergency short term accommodations.

The coordinator will provide intensive wrap around housing supports to engage, educate, and assist with connecting to appropriate services and housing options.

The Housing Case Coordinator will work with a defined caseload of individuals experiencing homelessness as well as provide outreach as needed within Grey County.

The role has a focus on housing diversion by engaging with households experiencing homelessness and identifying opportunities for short term housing options while working on a longer-term housing stabilization plan.

As a social work professional, the Housing Case Coordinator will use a planned and collaborative approach to provide case management and housing supports to individuals living with complex concurrent disorders or acutely elevated risk to reduce their risk of homelessness, crisis, or hospitalization and promote an improved quality of life.

Responsibilities
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Community Outreach & Engagement_

Perform morning outreach to engage with households experiencing homelessness and accessing the Grey County Short Term housing program.
Perform intake and referrals for the Grey Bruce By-Name List supporting the Coordinated Access System.
Utilize The Homeless Individuals and Families Information System (HIFIS) to support the Coordinated Access system and provide
Inform short term housing users of the rules of the shortterm program
Build relationships and work with local motel owners, not for profit and forprofit landlords.
Perform short term unit inspections and bring concerns to property owners
Act as liaison with caregivers, support workers, social, community, and medical and law enforcement agencies that may be involved with residents to facilitate a coordinated approach to service provision

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Support Households Experiencing Homelessness_

Provide case management supports for identified households with a focus on housing stabilization.
Develop, implement, and monitor individual case management, housing diversion, and intervention plans for each resident in collaboration with other members of the team
Make referrals for specialized supports for residents based on their goals, needs, and choices
Identify opportunities for short term diversion from homelessness with a focus on long term stabilization.

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General_

Provide crisis intervention, conflict resolution, and use negotiation skills, as necessary
Provide feedback to the Homelessness Response Supervisor and Coordinated Access System around gaps in the shortterm housing program
Participate as an active member of a multidisciplinary team with demonstrated flexibility in adapting to job demands and dynamic work environments
Other duties as assigned by the Homelessness Response Supervisor

Working Conditions
Usual hours of work are 35 hours per week; core hours are 8:30 AM to 4:30 PM. Work is performed mostly in the community providing morning community outreach Monday to Friday. Work is mostly split 30% in office setting and 70% in community.

Some overtime is required to cope with deadlines, peak periods, unexpected situations that arise. Occasionally works evenings and weekend hours in emergency situations.

Internal Working Relationships
Receives direction and guidance from the Homelessness Response Supervisor. Is in constant contact and working with Grey County housing staff, social services staff, and paramedic services staff.

There is constant contact to provide guidance and direction, ensure compliance with operational policies and procedures, and resolve concerns for clients.

External Working Relationships

Works closely with other front-line workers of community agencies that provide social services supports, as well as mental health and addictions front line support workers.

The case coordinator will form relationships with local landlords both in the non-profit and for-profit sector to facilitate options for Grey County residents experiencing homelessness.

Knowledge and Skill

Minimum of 3 years work experience in Social Services Programs or Community Related Agency engaging with diverse populations
Postsecondary education in Social and Behavioral Sciences, Community Development, or equivalent discipline
Exceptional relationship building skil