Cannabis Concierge, Spiritleaf Garneau - SNDL
Description
Job TitleCannabis Concierge, Spiritleaf Garneau
- Job Description
It's your story. It's our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis.
Spiritleaf - Garneau is looking for a Cannabis Concierge to lead and inspire by taking a forward-thinking approach to the retail experience.
Spiritleaf recognizes that employees are at the core of our success and take pride in a corporate culture that emphasizes inclusiveness, collaboration and diversity.
Our employees stem from a wide range of professional backgrounds; each bringing their own unique skills and talents to the table, working together to continue our incredible momentum of growth.
The ChallengeThe Responsibilities
CUSTOMER CONNECTION
- Supports environment of genuine customer connection
- Acts as an empowered team member, exercising decisionmaking skills to enhance each customer's experience
- Demonstrates extraordinary service
- Takes ownership of individual awareness of product knowledge
PRODUCT KNOWLEDGE
- Is knowledgeable of trends and supports brand messaging
- Gains understanding of how merchant skills impact business and the customer experience
TEAMWORK MAKES THE DREAM WORK
- Supports new hires through mentorship
- Is selfaware and focused on selfdevelopment
- Collaborates with the team during morning and closing meeting
LEADERSHIP
- Possesses strong written and verbal communication skills, strong assessment, and decisionmaking skills
- Provides insight to Spiritleaf Manager in relationship to the customer experience
- Participates in ongoing staff education and through sharing of product knowledge
Qualifications:
- At least 1 years' experience in a retail environment
- Proven success in offering an exceptional customer experience
- A passion for our product and changing the way the world sees cannabis
- A desire to have fun, laugh and support the customer and team member journey along the way
- You must be at least the minimum required legal age in your province, and be able to pass a police background check
- You must be a Qualified Cannabis Worker in addition to completing your provincial or territory training course (example Alberta's SellSafe) and be able to provide a copy of the certificate
Our Commitment to Diversity & Inclusion:
- Number of Openings
Time Type
Part time
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