Bilingual Default Specialist - Toronto, Canada - HomeEquity Bank

HomeEquity Bank

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

WHO WE ARE

HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio.

As the only bank solely dedicated to serving homeowners 55 and up, we're passionate about helping Canadian homeowners live retirement on their terms.

We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage product.

Our Values, Our Passion
At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

Customer-Focused. Passionate Advocates
Courage to Act. Do the Right Thing
One Team. One Vision
Think Long-Term. Ever-Evolving
Be Exceptional. Inspire Greatness

***: Reporting to the Manager Default Management, the Bilingual Default Specialist is responsible for managing the Default Portfolio to ensure that the portfolio is maintained, and all aspects of collection and legal processes are completed timely and efficiently.

The Bilingual Default Specialist is part of the Bank's Mortgage Operations department and it is critical to have a collaborative relationship with the Bank's other departments.

The Bilingual Default Specialist must lead by example and ensure healthy, effective relationships are fostered.

This role is also responsible for documenting, implementing and assessing controls and processes to ensure full compliance with applicable regulatory requirements and the Bank's policies, including Privacy, AML, Complaint Handling and Compliance.

The Bilingual Default Specialist is responsible for handling all administration and processing aspects of the Bank's Default portfolio including collections, all legal matters including appraisals, title searches and real estate agents and provincial lawyers.

The position plays an important role within the Bank because it requires an understanding of collections and all provincial legal requirements, credit, mortgage terms, risk management, internal controls and regulatory compliance.

MAJOR ELEMENTS OF THE ROLE:

Ensure that all mortgages in default are processed and managed in an efficient and timely manner within the parameters of the Bank's regulatory requirements and defined policies
Play a key role in default management
Play a key role in risk management as it relates to securing valid enforceable security on every mortgage and ensuring full adherence to the Bank's policies and procedures and regulatory requirements
Provide regular input, counsel and direction to the team
Make prompt decisions on mortgage file matters requiring approval as appropriate and permitted
Measure and report regularly on processing efficiency, including files requiring exceptions to the Bank's standard processes and/or practices
Be a critical contributor to the Bank's operational efficiencies by identifying and proposing effective solutions to maximize process efficiency
Implement on a timely basis, solutions to address internal control gaps
Maintain current and comprehensive written mortgage processing documentation

SKILLS AND EXPERIENCE REQUIRED:

University Degree or College Diploma
1+ years' experience in mortgage processing and administration
Experience working at a Canadian financial institution is an asset
Knowledge and experience in default management which encompasses collections and legal action
Experience and involvement with internal audit and OSFI reviews
Ability to take initiative
Ability to work independently and know when to make decisions and when to seek input from others
Effectively manage multiple activities while under time constraints
Ability to establish healthy working relations and partnerships
Demonstrated planning abilities excellent written and verbal communicator
Ability to speak French is a must

Working Conditions Unique to Job

Hybrid office environment

WHY WORK AT HOMEEQUITY BANK?
Great Environment

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility - an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture - With People at the Centre

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee experience has been recognized through awards including the Greater Toronto's Top Employers 2024,Waterstone Canada's Most Admired Corporate Cultures , the Globe and Mail's Report on Business: Canada's Top Growing Companies 2022 (third year since 2019), Canadian's Mortgage Professional (CMP) Top Mortgage Employer 2023 for the third year in a row and Achievers Top 50 Most Engaged Workplaces 2023.

Growth and Opportunities
We provide challenging and rewarding careers in a wide variety of fields. We