Service Advisor - Mississauga, Canada - Midas Auto Experts

Midas Auto Experts
Midas Auto Experts
Verified Company
Mississauga, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description
5 DAY WORK SCHEDULE, NO NIGHTS

  • FULL HEALTH BENEFITS
  • ON GOING TRAINING AND SUPPORT
  • STEADY WORK SCHEDULE


At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.


Responsibilities
The Service Advisor supports the Shop Manager in the optimization of the shop's retail sales and profitability while delivering superior customer service, including:

  • Develop and present estimates, source parts and sell jobs to customers
  • Interpret inspection results (working with Technician) and present results to customers
  • Deliver superior customer service while listening and consulting customers
  • Contributing to the effectiveness of peers to promote success
  • Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
  • Maximize the safety and wellbeing of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

  • General automotive knowledge
  • 1 year experience in the automotive industry
  • Excellent customer service skills
  • Good communication skills
  • Teambuilding skills
  • Valid driver's license
  • Ability to work a flexible schedule including weekends, evenings, and holidays

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