Housing (Residence) Life Coordinator, Education and - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:04/17/2023

Req ID: 30760

Faculty/Division:
VP - University Operations

Department:
UNIVERSITY FAMILY HOUSING - CS

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

University Family Housing is comprised of a unique stock of 83 century homes and two 21 story residential towers.

We provide housing to student families, faculty families and long-term residential tenancies, on-site property management services, and educational and recreational programming for our families.

Your opportunity:

Reporting to the Assistant Director, University Family Housing, the Communication & Education (HLC-CE) coordinates and monitors student life at University Family Housing.

The HLC-CE is responsible for developing and sustaining a supportive, inclusive and accepting living community for all students at University Family Housing.

The position also trains and supervises the Residence Advisors throughout the year.

The HLC-CE promotes community development, academic success and the personal growth of individual residents through program implementation, policy development, residential advocacy and daily involvement with students and their families.

In addition, the position will liaise with members of student affairs, student leaders and staff throughout the University to facilitate the operational and maintenance systems necessary to implement these programs.

Your responsibilities will include:

Responding to enquiries and advising students on the interpretation of rules and regulations and providing basic support and general referrals and resources
Advising students on personal and academic issues by probing and providing a range of options and possible consequences
Analyzing processes and recommending and/or implementing changes for more efficient coordination of operations, process improvements and program/service activities
Liaising with internal contacts to ensure consistent administration of embedded student support services
Keeping wellinformed on University programs, policies, procedures, and emergency protocols as well as industry best practices and trends
Coordinating staff recruitment activities with contacts
Directing the activities of casual staff and coaching student staff on handling personal and nonpersonal complaints
Gathering information in preparation for budget planning

Essential Qualifications:

Bachelor's Degree or acceptable combination of equivalent experience.
Minimum two years of relevant residence life/housing experience
Experience working in a university residence setting, either in a similar position or as a senior residence don. Must have experience in counseling, programming and discipline in a residence community.
Excellentoral and written communication, interpersonal and organizational skills.
Proven leadership, supervisory and problemsolving skills.
Demonstrated conflict resolution skills.
Skilled in working in an unpredictable and often stressful environment both independently and as part of a team of diverse individuals.

Assets (Nonessential):

Experience working with universityaged adults and individuals in crisis
Experience working with postsecondary students
Knowledge of university and community resources

To be successful in this role you will be:

Approachable
Articulate
Multitasker
Organized
Perceptive
Proactive

Closing Date: 04/30/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Continuing

Schedule:
Full-Time. Regular daytime schedule. Occasional evening/weekend overtime.

Pay Scale Group & Hiring Zone:

Job Category:
Student Services

**Lived Experience Statement