Hospitality Support Worker - Regina, Canada - Saskatchewan Polytechnic

Saskatchewan Polytechnic

Verified Company

Regina, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Competition Number

P14947
Posting Title
Hospitality Support Worker
Classification
Band 2
Location
Saskatchewan Polytechnic Regina Campus
Other Location(s)
Saskatchewan Polytechnic Regina Campus
Building

Other Building

Regina Main Building
Date Posted
01/23/2024
Closing Date
02/01/2024
JIQ #
60007
Start Date
02/27/2024
End Date

Open Until Filled

No
Ongoing
Yes
Category of work
Part Time
Bargaining Unit
Professional Services
Hours of Work
Regulated 36 hours (modified)
Salary Range

- $ $22.67/hour
Temporary Market Stipend

Incumbent

Total Assigned days (AC) / Total Hours per biweekly pay

0.40 FTE
Posting Status

Open

The Hospitality Support Worker is an ongoing position based in the Regina campus of Saskatchewan Polytechnic. You will work with students, faculty and professional employees during the week, with most of your evenings and weekends free to enjoy for a great work/life balance You not only work in a fun environment you will also receive a great benefits package. It's a great opportunity to join

The hours for this position will primarily be offered Monday to Friday over the lunch period for approximately 4 hours a day.

There may be hours nights or weekends but this happens seldom and there will be ample notice. We have a break in service from mid June to mid august.
Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous.

A continued emphasis on the development of a representative workforce is one of Sask Polytech's strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.

Job Duties/Qualifications, Skills and Abilities(QSA):

Job Duties
Job Duties
To provide support to the Hospitality and Tourism training programs.
Customer Service and cashier duties using a variety of different systems, process accurate and efficient customer transactions and complete end of day procedures
Assist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch points
Provide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customers
Ability to work banquet, quick, counter or table service styles and work as a bartender for functions
Follow guidelines during service, making sure to understand and adopt all portion control guidelines
Label items for sale and ensure daily menu information and pricing is updated and accurate
Fill and stock as necessary
Organize till floats and prepare change orders
Address inquiries from customers
Assist with receiving and dispersal of food and supply orders
Assist with banquet set ups / service /tear down and general clean up after banquets
Complete dishwashing and cleaning tasks as required
Participate as a team member that accepts personal accountability and holds others accountable
Communicate with intent at all times a conscious attention to whether the receiver receives and fully understands the communication
Facilitate various promotional activities
Other duties as assigned
QUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCE
Specific Accountabilities

Duties

Required Qualifications, Skills and Abilities (QSA)

1. Grade 12 or GED

2. 1 year of experience working in a customer service role

Excellent customer service skills as well as effective, appropriate and professional communication
Ability to address minor work place issues that arise in day to day operations.
Knowledge of basic service standards and ability to multitask in all types of service - counter service, table service, bartending, banquet service
Basic understanding of point of sale operation and Moneris devices
Ability to operate commercial kitchen equipment
Knowledge of safety procedures and protocols (WHMIS) when using chemicals in a food service setting
Bondable
Computer skills - knowledge of software becoming prevalent in food services - labelling, online ordering, online scheduling, time sheets, use of POS till system
Basic product knowledge about menu item ingredients

**Desired QSA