Audio Visual Technician - Burnaby, Canada - Simon Fraser University

Simon Fraser University

Verified Company

Burnaby, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Union/Affiliation:

C.U.P.E. Local 3338

Pay range:

$22.16 Hourly Plus 9% in Lieu of Benefits

SFU Department Descr:

IT Services - Audio Visual

Position Grade:

5
- # of openings:

15

Biweekly Hours:

varied

Provides support and assistance to clients (students, faculty and staff) of IT Services as well as external customers in audio visual technologies, minor hardware and software issues and network connectivity.

Provides support in ensuring the timely setup, operation and tear down of classrooms and events according to the client's requests while ensuring quality customer service and professionalism.

Responsible for logging, prioritizing, documenting and actively resolving incidents and client requests for service, as well as proper management and quality control of audio visual inventory.

Performs other duties and responsibilities consistent with the job description and classification on request.

Qualifications:
- **High school graduation and general courses or training of moderate duration (one semester or equivalent) in audio-visual technology.
- **1 year of related experience.

Ability to perform setup, operation and troubleshooting of basic audio visual equipment.
Good knowledge in the setup and operation of video control & projection systems, video playback and recording, video conferencing technologies, and video signal flow.
Good knowledge in the setup and operation of microphones (wired and wireless), analog mixing boards, basic PA setup, and audio signal management.
Good knowledge in troubleshooting computers, software, mobile devices, networks and operating systems (e.g. Windows, OS X, iOS and Android etc.).
Excellent customer service skills.
Ability to perform minor repairs using common hand tools (e.g. screwdriver).
Ability to multitask, work independently and meet deadlines.
Ability to exercise mature judgment and initiatives.
Ability to work as a member on a team.
Good interpersonal, problem solving and organizational skills.
Excellent oral and written communication skills.
Ability to follow oral and written instructions accurately.
Ability to lift up to 25 kg.
Ability to work shifts including early mornings, afternoon, evenings and weekends.
Ability to work additional hours and overtime as required.

- **An equivalent combination of formal education, certificate/program of study and experience is acceptable.

Please note:

Priority will be given to qualified registered SFU students who must submit a Spring 2023 class schedule with their cover letter and resume.

This is a part-time position working variable hours between 7:00am to 11:00pm bi-weekly.**
Assignment Start Date: January 3rd, 2023

Assignment End Date:
April 22nd, 2023