Clinic Customer Service - Montréal, Canada - Vision Group Canada

Vision Group Canada
Vision Group Canada
Verified Company
Montréal, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

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SURGICAL COORDINATOR / COUNSELOR


Eye Health MD (a partner of Vision Group), located in the heart of downtown Montreal, just steps away from the McGill metro station, is looking for a Surgical Coordinator/Counselor.

This prime location with a great view of downtown Montreal is looking for a is looking for a person with a passion for customer service.

The position does not require experience working in the medical field, but this will be considered an asset.

You will be part of a dynamic team in a professional work environment that offers world-class eye care and treatment.


A look at your benefits

  • You have a permanent fulltime position (_Monday to Friday 8AM5PM_).
  • You benefit from a
    free LASIK surgery,
    3 weeks of vacation,
    3 sick days,
    1 floater & 1
    wellness day.
  • You benefit from
    group insurance,
    telemedicine &
    RRSP match.
  • You work with expert in Ophthalmology.
  • You receive comprehensive training to become a versatile customer service expert at MD Eye Health

Your tasks at a glance

  • You present treatment options to prospective patients.
  • You provide accurate information to patients regarding surgery, pricing, and scheduling.
  • You manage and address patient questions accurately, concisely and in a timely manner.
  • You help meet patients' needs by consulting, reassuring and scheduling followups.
  • You process the physicians billing for RAMQ on a daily basis.

A clear view of your assets

  • You have excellent communication skills, you speak English _et français également._
  • You are passionate about the medical field and desire to work with the elderly.
  • You have a broad background in customer service, in a relevant industry such as pharmacy, cosmetics, retail, banking, insurance, travel sales, restaurants, etc.
  • You are organized, selfdisciplined, have excellent prioritization, time management, and problemsolving skills.

_Start date:
January 2023_


From our point of view


We are committed to offering an inclusive work environment and to building a team of employees empowered by its diversity.

Whatever your profile, we are above all looking for someone beyond the CV, since you can benefit from in-house training.

Only your motivation and your desire to learn are part of our selection criteria.

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