Receptionist - North York, Canada - Lifemark Health Group

Lifemark Health Group

Verified Company

North York, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Receptionist - Lifemark Health Group - Viewpoint
Viewpoint is looking for a Permanent Full-Time Receptionist to join the team

This is an in-office role at the North York office. The work schedule may vary depending on the scheduled services in the facility.

DUTIES & RESPONSIBILITIES:

Greeting assessors, examinees, and visitors and offering assistance to ensure highest level of customer service
Ensure that examinees are promptly checked in, assessors are notified, and all appropriate service forms (consent form, summary form, etc.) are completed and signed and witnessed; photo ID check must be completed for all assessments and type of photo ID indicated on the consent form
Notify all appropriate parties of changes to appointments and any changes to the schedule
Acquire appropriate level of knowledge regarding facility and procedures/processes to direct calls to the appropriate team or team member and to be able to provide information on general enquiries
Maintain the highest level of privacy of personal information and personal health information
Generate daily report to organize and prepare the scheduled services for the following day; ensure that appropriate service forms are prepared and chaperones assigned when needed
Generate daily report to facilitate service outcome follow up
Ensure that reception area and assessment rooms are kept clean and tidy at all times and contacting building maintenance when needed
Ensure reception area equipment are in good working order, toners are replaced when necessary, spare toners are on hand and service personnel are called as required
Recognizing that priorities and schedules change requiring the facility to be flexible and accommodating (opening and closing hours, length of assessment, etc.)
Ordering and managing assessment supplies
Performing crossfunctional responsibilities as assigned, or requested, performing other duties related to the job classification, as required

QUALIFICATIONS

Relevant post secondary/community college education
3 years' experience working in a Client Service or administrative position, ideally within the insurance/health care environment
Proficient computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Solid and effective verbal and written communication skills
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize and work under pressure