Head, Learning - Toronto, Canada - Capital One

Capital One

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

161 Bay Street , Canada, Toronto,Toronto, Ontario,

Head, Learning & Development

About Capital One
Canada

We've been helping millions of Canadians for over 20 years by providing them with access to credit when others wouldn't.

We're on a journey to put our customers first, and keep them there, by building modern technology solutions to simplify and humanize the world of credit cards.

We have the positive energy of a startup, with the advantages of a big company.

Head, Learning & Development

Our Learning team is at the forefront of unlocking our associates potential through learning opportunities that challenge them to grow at every stage in their career.

We provide a best-in-class Learning and Development experience for employees and leaders, and we have fun along the way. Our culture and people are integral to our growth and success.

We have an exciting opportunity for a Head, Learning and Development to join us in leading the development and delivery of Capital One's Canadian learning strategy.

Reporting to the Head of Talent Experience and in partnership with your team, you will be accountable for end-to-end programs and practices from Early Careers, experienced professionals and Leaders for all lines of business.

This includes marketing our experience brand, building strong external partnerships, designing leading learning programs to grow and develop the best talent.

What will you do:

Responsibilities:_
Design and implement learning programs that build employee capabilities in alignment with business outcomes, positioning them to succeed in their current jobs and develop skills to sustainably serve our future growth
Foster a growth mindset operationalizing programs that optimize learning paths for employees to easily navigate their development in distinct career tracks, including new hires, people leaders and key job families.
Identify and adopt or develop transformative learning methods that are easily accessible, personalized, digitized and automated for the best employee learning experience, produce measurable impact and support the growth of Capital One's talent pipeline
Provide both strategic and operational support for the design and delivery of innovative development programs
Evaluate, manage and deploy learning investments in third party tools and partnerships when appropriate, including budget, vendor, and partner management
Develop evaluation and assessment tools to measure impact and return on investment on Learning and Development initiatives
Leverage analytics to measure the impact of investments in learning and development to the overall talent and business strategy
Manage and motivate a team of learning professionals with a clear vision that inspires high performance
Foster associate engagement from day one by creating the best learning and development experiences, so new associates can reach their full potential, faster

What you will bring:

Experience:_
Subject Matter expert:
Experienced leading a Learning function in a faced paced environment, (knowledge of technology organizations preferred)
Proven track record building a learning and development strategy, ensuring training needs of the business are evaluated and appropriate development methods are selected based on relevant best practices and external trends.
Change agent:
Influential partner who leads with data informed solutions to obtain buyin from multiple stakeholders to to influence the desired culture, behaviors and skills.
Strategic orientation with proven ability to set a vision, chart a path and execute with high impact
Proven and respected team leader:
Track record for coaching to high results
Excellent communicator across multiple level stakeholders (team, employees, managers, people leaders, executive team)
Leverages a strong customer orientation for building relationships across and within HR broadly, and in the lines of business
Has a strong bias for optimization and driving continuous improvement

Working with us
How do we do things at Capital One? We listen — to our people, and to our customers. We change with the times.

Capital One is adopting a flexible hybrid working model - one that creates the opportunity to match the work that we do to the environment that best supports that work.

We recognize that everyone has a unique working pattern so we're open to discussing flexible working arrangements that will best accommodate you and the team.

We want our associates to have a voice, and we're committed to diversity, inclusion and belonging.

We give everyone a seat at the table, bringing together different perspectives, backgrounds, and experiences to help challenge the status quo and create the best outcomes for everyone.

We're focused on helping associates live well—physically, financially and emotionally. When you join us, we support you and those who are most important to you, offering full coverage for spouses,