Program Manager - Montréal, Canada - Digitive LLC

Digitive LLC

Verified Company

Montréal, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description - Program Manager

Who We Are Looking For
The Program Manager will be responsible for managing enterprise-level programs within the Enterprise Technology portfolio. This individual will work closely with various Project Managers, Product Owners to define the project team and assign responsibilities.

The Program Manager will also be responsible for developing a consolidated view of the program, and for program deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination, and regular communication of status.

Primary responsibilities include guiding process development at a Program team level and managing high-risk, high-impact, strategic projects across a multi-disciplinary, multi-function group of technologists and business professionals.

This requires experience communicating across audiences, effectively defining, and utilizing escalation paths, and updating executive stakeholders.

What You'II Do
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Program and Project Management Delivery

Accountable for driving execution and delivery of moderately complex projects or programs from start to finish
Demonstrates a clear understanding of the program's vision, objectives, scale, and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements
Establishes strong partnerships and engagement with Program or Project Stakeholders
Create fullscale master program and project schedules and communication plans consisting of multiple projects or components
Creates governance practices and protocols to control and monitor the program/projects
Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks
Establish program and project financial forecasts including resource plans and other expense plans
Actively participates in process and practice improvements in the project management environment and serves as a catalyst for project management excellence
Provides management oversight, aligns and leads crossfunctional and international project teams to ensure critical daytoday program/project deliverables progress forward to deliver specified requirements, objectives, and value
Identifies gaps in the project team's accountability and ownership of deliverables
Fosters a team environment of selforganization, retrospect to learn and adapt with the goal of delivering the highest value to our guests and cast
Drives escalations to remediate risks/blockers impeding vendor's forward progression, as necessary

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Financial Management

Responsible for finance/budget responsibilities for programs of high complexity and large budgets
Analyzes, measures, and recognizes the financial impact of various project actions, participate in analyzing and using financial data to identify key project issues, and maintains budget tracking and monitors budget expenditures

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Status Reporting

Prepares program/project status reports to demonstrate project overall health, key performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation requests
Proactively identifies and resolves issues and risks on programs/projects to meet program commitments
Supports executivelevel project status presentations and dashboards
Creates data visualization elements to provide a graphic demonstration of project analytics and metrics

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Communication

Leads with practicality and wisdom during competing priorities and diverse personalities. Operates as an independent and dynamic program leader. Highly adept at influencing without direct authority
Facilitates Program updates and project team meetings effectively, ensuring the desired outcomes are achieved
Distributes timely and effective Program or project meeting updates and calltoaction updates across project teams
Demonstrates effective communication skills to facilitate projectrelated conversations with technology senior leaders/managers/directors and service owners alike, and driving tasks and project dependencies to completion across multiple supporting teams
Escalates need for guidance and support to direct manager effectively

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Project Management Lifecycle Disciplines

Demonstrated understanding of product and software development lifecycle processes, procedures, and tools and/or thorough understanding of network infrastructure deployment.
Demonstrated understanding of technical project delivery with a focus on Agile delivery and Agile delivery tools such as Jira, Rally, VersionOne etc.
Comfortable at using modern work management and collaboration tools (Smartsheet, JIRA, MS Project on the Web, Confluence, SharePoint/Teams, Slack)

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Technical Depth

Strong Technical services working knowledge in one or more domains with the ability to flex across other domains
Guidance in Program Management Discipline
Participates in guiding the team to think Lean and be Agile

Basic Qualifications: