Crisis Management Specialist - Elizabethtown-Kitley, Canada - Labcorp

Labcorp

Verified Company

Elizabethtown-Kitley, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The following statements are intended to describe the general nature and level of work being performed.

This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel.

Position Purpose:

Labcorp is seeking a Crisis Management Specialist responsible for the support of the Enterprise Crisis Management (CM) Program including planning, organizing, and coordinating all aspects of the ongoing CM program elements.

The CM Specialist guides groups of technical and business staff or initiatives in accordance with the mission and goals of the organization.

The CM Specialist has a broad set of skill that cross technical, business, project, risk, crisis management and business continuity.

The CM Specialist supports intelligence gathering and resolution on a global level and supporting real-time Enterprise CM Team activation.

Expected Responsibilities:

Monitor and escalate threat and risk intelligence for situational awareness and/or action.
Manage the end user experience and testing of the Enterprise mass notification system.
Work closely with Business Continuity and IT Disaster Recovery team members to continually mature and improve the response to incidents and crises.
Participate in Enterprise CM Team exercises and activations and identify, prioritize, and track remediation actions associated with the exercise or activation.
Assist in CM KPI and KRI data gathering and reporting.
Ensure CM Plans meet ISO 22361 standards

Job Requirements:

Selfstarter with a strong interest in CM and the ability to deal with a fast paced global environment and ambiguity.
Ability to work weekends and overnight hours during crisis incidents; normal scope of work consists of traditional Monday
Friday business hours.
Proficiency with Microsoft 365 and WebEx.
Excellent verbal, written and interpersonal communication skills with experience communicating with and briefing managers, directors and other senior leaders
Experience facilitating and leading crossfunctional teams
Strong critical thinking, analytic, problem solving, and time management abilities
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
Achieve efficiencies through workflow improvement
Positively accept feedback and use it to improve individual performance and productivity.
Demonstrated ability to meet deadlines.
Ability to manage and prioritize workload.
Perform well independently and in a team environment, with staff at all levels, to achieve business goals.
Travel may be required from time to time (approximately 10%).

Education and Experience Requirements:

Minimum of a Bachelor's Degree in Crisis Management, Disaster Management, Emergency Management, related field or equivalent experience, education and training. Relevant experience supporting programs similar to CM programs may be substituted for formal education.

Preferred Qualifications:

ABCP, CBI, BRCCI, IAEM-AEM, or equivalent certification.
Working knowledge of ISO 22301, specifically ISO 2236
National Incident Management System (NIMS) Incident Command System (ICS) 300 and 400.
Experience with Everbridge Suite and Fusion Risk Management software

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.

We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply.

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