Supervisor, Hostel Programs - Newmarket, Canada - York Region

York Region

Verified Company

Newmarket, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Status

Permanent Full-Time

Temporary

Approximate length of assignment, in months
Type of Position

- a Replacement

Start Date
Immediately
Salary
Annually
Salary

Grade
- $107, $122,552.00

Department
York Region > Community & Health Services > Social Services
Location
Soc Services Admin Yonge Street
Newmarket, ON L3Y 8V3 CA (Primary)
Job Description (E)

POSITION PURPOSE

Reporting to the Manager, Homelessness Community Programs, Supervisor of Hostels Program is responsible for supervising the Region's Housing Stability Programs, Integrated Support Program and Homelessness Prevention Program.

Programs support clients who are homeless or at risk of homelessness, with financial supports to get housed and stay housed.

Staff include a team of housing stability workers as well as a team of social workers, who support clients in achieving positive client outcomes through delivery of homelessness prevention, counselling, case management, wrap around supports and community referrals.

MAJOR RESPONSIBILITIES

Implements programs and initiatives for the Branch relating to domiciliary and emergency hostels and lodging houses in the Region and develops linkages with community agencies and providers including funding, communication, administration, and evaluation.
Monitors administration of per diems, PNA's, funded beds, benefits and budgets.
Collaborates/liaises with various community agencies and providers to coordinate area services and negotiate Purchase of Service Agreements.
Administers regulations under the Lodging House Bylaw and the Department's Emergency and Domiciliary Hostel Standards of Care including budget and staffing requirements.
Directs the monitoring, inspection and enforcement of regulations under the Lodging House Bylaw and the Department's Domiciliary Hostel Standards of Care.
Manages the issuance of licenses to operators under the Lodging House Bylaw.
Assists the Manager in developing annual business/work plans and in developing service plans and staffing proposals.
Provides input into budget and business plan development, policies and procedures.
Supervises staff, including recruitment, selection, hiring, scheduling, assigning and monitoring work, determining training and development needs, coaching and mentoring, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
Ensures that operating staff work in a safe manner and utilize all required health and safety equipment and protective devices and follow all measures and procedures as required by the Occupational Health and Safety Act and Regulations and Regional Policies.
Responds to customer enquiries directly and/or resolves difficult or highly sensitive complaints either verbally or in writing.
Liaises, fosters and maintains positive relationships with internal staff and external contacts, government and nongovernment agencies and the public.
Assumes the functions of the Manager in that person's absence, as directed.
Performs other duties as required to meet Divisional/Branch and Departmental objectives.

QUALIFICATIONS

Successful completion of a Community College Diploma Program in Social Work, Social Science or related field or approved equivalent combination of education and experience.
Minimum three (3) years experience with responsibilities for program management, community development, program evaluation, and analysis and demonstrated supervisory or leadership experience.
Valid Ontario Class "G" driver's license and reliable vehicle for use on corporate business.
Satisfactory Police Criminal Background Check.
Knowledge of licensing and enforcement procedures and associated licensing issues.
Demonstrated knowledge of relevant Standards, Acts and Regulations as they relate to family and children services, hostels and lodging houses.
Demonstrated ability to interpret a variety of legislation and data, explain complex legal issues and terminology, analyse issues and make timely decisions in accordance with appropriate legislation and the needs of the client and organization.
Ability to relate to recipients in an empathetic yet objective professional manner.
Ability to work outside regular business hours, as required.
Council Approval Date
Scheduled Weekly Hours
3 Scheduled Shifts
Operational Hours
Close Date
March 20, 2024

- # of Hires Needed

Union

Non Union Staff

- .

York Region is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. If contacted for an employment opportunity, please advise if you require Code-protected accommodation.