Front Desk Agent/host - Burlington, Canada - Splitsville Entertainment Burlington

Splitsville Entertainment Burlington

Verified Company

Burlington, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Splitsville Entertainment is Canada's premier family entertainment center Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience

Are you quick on your feet? Do you have a passion for bowling, customer service and creating a memorable experience for guests? If so, then you might be the next great
Front Desk Agent/Host to join our dynamic team.

Our
Front Desk Agents/Hosts are the face of Splitsville and know how to make a great first impression by providing exceptional guest care from the moment a visitor walks in.

RESPONSIBILITIES

Provide friendly and exceptional guest service at all times
Assist guests with setting up their bowling experience
Answer the phone and handles guest inquiries
Record all sales by ringing exact amounts into register, ensure end of day shift report matches revenue sold, cash out procedure as per company policy
Restock and prepare supplies for shift change and or close
Maintain record of daily operations as required with communication book and checklists
Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville's cleanliness standards
Adhere to all company policies and procedures including all health and safety policies and procedures
Be polite and courteous with guests and fellow team members
Communicate with shift leaders and managers
Other duties as required

QUALIFICATIONS