Room Attendant - Moose Jaw, Canada - Best Western Plus

Best Western Plus

Verified Company

Moose Jaw, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are looking for reliable and friendly room attendant(s) to join our hospitality team in order to provide superb customer service to our guests.

Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

To be successful as a room attendant you must be honest, pleasant, and have detailed knowledge of, and comply with, all housekeeping policies, procedures, and standards.

We are willing to teach these skills if no there is no previous experience.

Responsibilities:

Greeting guests and responding to queries.
Changing bed linen and making beds.
Replacing used towels and other bathroom amenities, such as shampoo and soap.
Sweeping and mopping floors.
Vacuuming carpets.
Dusting and polishing furniture.
Emptying trash containers.
Cleaning public areas, such as corridors.
Reporting any technical issues and maintenance needs.
Updating status of guest rooms on assignment sheet.
Laundry.
Returning and restocking cleaning cart at shift end.

Requirements:

High school diploma, preferred.
Previous guest service and/or housekeeping experience an asset but not necessary.
Flexible working hours.
Ability to work with little or no supervision while meeting highperformance standards.
Physical mobility and stamina.
Ability to follow instructions.
Attention to detail.
Ability to take criticism as constructive.
Problem solving skills.
Professional and polite.
Respect given schedule.