Venue Sales and Servicing Manager - Ottawa, Canada - FAIRMONT

FAIRMONT
FAIRMONT
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Full time
Description
Company Description

Fairmont Château Laurier is the iconic hotel of Ottawa - Canada's capital city.

Built in the age of grandeur, Ottawa's very own castle is a magnificent limestone edifice with turrets and masonry reminiscent of a French château.

A symbol of timeless elegance, the hotel combines a distinctive blend of historic charm and modern efficiencies.


What Is In It For You

  • Wonderful company culture our colleagues are at the heart of all that we do
  • Food & Beverage discount of 50% in our restaurants
  • Employee benefit card offering discounted rates in Accor worldwide for you and your family
  • Learning programs through our academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 2
  • Comprehensive extended health benefits package
Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.


Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo
#BELIMITLESS

Job Description:


Reporting to the Restaurant General Managers, responsibilities and essential job functions include but are not limited to the following:

  • Answering and developing group reservation inquiries for the restaurants, planning the events, and servicing the events
  • Actively seeking new business for all restaurants
  • Work closely with the Restaurant General Managers and Venues culinary team to ensure clear communication and preparation for client events
  • Work with Culinary and Venues leadership to develop new and innovative offerings to drive group business
  • Support the Food & Beverage leadership team in administrative tasks, including Payroll, preparation for events, POS programming, Menu formatting
  • At times step into both Banquets and Venues to assist in floor management
  • Assist with Tour Group coordination in the Venues
  • Drive profitability by selecting the right fit and mix of business for restaurants at the right times
  • Other duties as assigned

Qualifications:


  • Previous leadership experience in restaurants
  • Previous experience in event planning, sales, or convention services
  • Degree/Diploma in a recognized Hotel and Restaurant Management Program an asset
  • Excellent interpersonal skills and ability to work cohesively as part of a team and build relationships
  • Strong culinary and beverage knowledge
  • Familiarity of general accounting principles and policies
  • Ability to analyze data and trends and create strategies for improvement
  • Resultsoriented with the ability to be flexible and work well under pressure
  • Previous experience in a unionized environment an asset
  • Bilingual in both official languages is an asset
  • Demonstrated passion for the industry and guests
  • Excellent communication and organizational skills
  • Strong problem solving abilities
  • Excellent work ethic with a high degree of responsibility

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