Box Office Staff - Ottawa, Canada - Ottawa Sports and Entertainment Group

Ottawa Sports and Entertainment Group

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The box office staff will deliver exceptional customer service to patrons visiting the Box Office on game days by selling tickets and assisting guests in accessing their previously purchased tickets online.

**_

What you'll do:
_**- Assist guests with purchasing tickets to TD Place ticketed events;

Process payment for tickets via POS machines;
Help guests access mobile tickets on their phones;
Answer customer questions regarding TD Place venue, policies, and procedures using supervisor and managers as a resource when necessary;
Welcoming guests in a polite and friendly manner;
Balance a till at the end of every shift.

_ What's needed:
_

Any previous sales / retail sales experience is an asset;
Strong communication skills, ability to interact with customers;
Problemsolving skills, working through ticketingrelated problems with customers;
Very strong computer literacy and aptitude is essential;
Familiarity with both Apple and Android apps and cell phone technology;
The ability to stand for extended periods;
Bilingualism is considered an asset.
Must be available to work evenings, weekends and public holidays.

What's in it for you?

Located at Lansdowne Park, the TD Place is part of the Ottawa Sports and Entertainment Group (OSEG) of companies, and is the largest and most varied sports and entertainment complex in the city.

We operate the Ottawa REDBLACKs and Ottawa 67's, and host live entertainment events and other professional sports tenants including the Ottawa Blackjacks, Atlético Ottawa, and the new Professional Women's Hockey League.

OSEG and its related Foundation were founded on the vision of its partners - a vision to create year-round world-class guest experiences and give back to the Ottawa community.