Operations Supervisor - Woodstock, Canada - Day & Ross

Day & Ross

Verified Company

Woodstock, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Day & Ross, you'll go far.
Day & Ross is one of Canada's largest transportation companies, serving top brands across North America.

We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength - and we treat them like family.

For over a decade, we've been recognized as one of Canada's Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018.

Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

About the Role
Operations Supervisor

Full-time

Woodstock, ON

Position Summary

As the Operations Supervisor, you are responsible for supervising the operation of delivery of dedicated freight to meet contractual requirements in a 24-hour, Monday through Saturday service including daily dock operations, reverse dock operations, and on-site customer dock operations, drivers, fleet & fleet maintenance, and dispatch.

How You'll Help:

Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal.
Escalates issues of individual poor performance, inappropriate behaviour, absenteeism, etc. to the Terminal Manager.
Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
Ensure the schedule for the terminal is followed.
Work with the Terminal Manager to track monthly performance stats for the dock.
Supervises a group of Drivers and Dock Workers, both employee and contractor/agency, directly and indirectly through Lead Hands.
Other duties as required

Your Skills and Experience:

Postsecondary education, preferably in operations, logistics, or business
An equivalent combination of education and experience may be considered
Minimum of five years' experience in the transportation industry
Previous leadership experience and/or experience in the transportation industry are strong assets
Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
Advanced communication skills, particularly verbal
Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
Strong interpersonal skills including customer focus
Results driven
Appropriate sense of urgency
Strong sense of safety; training and experience in similar safety sense environments a strong asset
Knowledge of industryrelated equipment, including forklifts, lift jacks, trailers, etc. a strong asset
English, other languages an asset.

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As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply._

Job Types:
Full-time, Permanent

Benefits: