Inside Sales - Toronto, Canada - Independent Mechanical Supply Inc.

Independent Mechanical Supply Inc.

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Overview

Benefits are active after 90 days.

Duties

Core Responsibilities

Build and develop new relationships with customers that positions Independent Mechanical Supply as their first choice for purchasing material
Maintain excellent relationships with existing customers
Generate business opportunities using marketing promotions and upsell techniques
Emphasize product/service features and benefits.
Manage inbound calls and required daily sales activities
Understand customer needs and expectations in order to recommend specific products, and complete solution alternatives
Develop strong knowledge of products.
Support company growth by exceeding expectations
Collaborate with other team members and departments within the company
Accurately enter customer requests for quotes
Prepare sales orders
Provide accurate information to customers and troubleshoot when required
Complete all assigned duties from the "Daily Counter Checklist"
Coordinate customer returns with the customer and our vendors to minimize the negative impact to the customer and vendor while maximizing profitably for Independent Mechanical Supply
Develop relationships with vendors that will create favourable business conditions (greater margin and accurate delivery dates) for Independent Mechanical Supply;
Following up on customer orders and helping to maintain and update the "Open Order Report"

Secondary/Less Frequent Responsibilities:

Support the Order Desk Team when required
Put away stock
Participate in learning opportunities to enhance individual skills and the efficiency of the Inside Sales Team

Other

Mandatory Requirements

Year of Industry Experience (plumbing and heating product knowledge): 2+
Education: High school diploma
Skills and Abilities:
Able to enter orders on the computer proficiently
Excellent customer service skills
Able to communicate with customers professionally and effectively both in writing and verbally
Ability to manage multiple priorities in a deadline driven fast paced environment
Able to be highly organized, efficient, and to pay attention to detail
Ability to work one half Saturday a month

Nice to Have