user support technician - Edmonton, Canada - BuMaxx Group

    BuMaxx Group
    BuMaxx Group Edmonton, Canada

    1 month ago

    Default job background
    Description
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
    • Experience: 1 year to less than 2 years
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
    • Personal suitability

    • Accurate
    • Organized
    • Ability to multitask
    • Time management
    • Work Term: Permanent
    • Work Language: English
    • Hours: 35 hours per week