Guest Service Agent Canalta Hotel - Selkirk, Canada - Canalta Group
Description
7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team.
This position won't bore you as everyday will be a new and exciting experience You'll be immersed in the Canalta Hotel world assisting our guests to ensure they have a Legendary experience by creating "I-can't-believe-they-did-that" moments At Canalta we are committed to honesty, hard work, amazing guest service and high standards.
You will be empowered to provide a new, unprecedented level of service - one that ranks 7 Stars.We are looking for someone who possesses a Warrior's spirit, a servant's heart and a fun-loving attitude and who is up to the challenge and has a passion to continually learn and grow with our family.
Our Mission:
Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members
What you are responsible for:
- Creating legendary guest experiences
- Answering telephones providing a welcoming experience
- Working scheduled shifts 3:00pm to 11:00pm and 11:00pm to 7:00am
- Balancing the day's revenues; complete paperwork
- Preparing breakfast this is for the 11:00pm to 7:00am shift only
- Checking in and checking out guests
- Shift balancing
- Maintaining a clean and organized workspace
- Complete required paperwork
- Complete required training
- Teamwork
- Maintaining a safe work environment
What we offer you:
- A fun and dynamic work environment
- A competitive wage
- Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
- Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)
- Team member discounts at Canalta managed hotels
- Friends & family discounts at Canalta managed hotels
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