Corporate Application Technical Leader - Toronto, Canada - City of Toronto
Description
Job ID:38880
Job Category:
Information & Technology
Division & Section:
Technology Services, Technology Services Delivery
Work Location:
Metro Hall, 55 John Street
Job Type & Duration:
Full-Time, Temporary (12 Month) Vacancies
Hourly Rate and Wage Grade:
$ $58.15
Shift Information:
Monday to Friday, 35 hours per week
Affiliation:
L79 Full-time
Number of Positions Open: 2
Posting Period: 12-Jul-2023 to 26-Jul-2023
Major Responsibilities:
- Negotiates amongst divisional business and technical stakeholders with multiple points of view to drive consensus for corporatewide solution designs.
- Brings together multiple stakeholders from across all divisions and provides expert advice within the context of corporate architectures, standards, policies, procedures and emerging technologies.
- Applies project management expertise to lead and/or input to project management and procurement processes including the evaluation and recommendation of complex technical solutions and professional services.
- On a project basis, provides direction and assigns work to non I&T positions e.g. divisional unit staff (management & bargainingunit).
- Applies technical expertise to develop and/or input to procurement and project management documentation. Examples include business cases, RFI/P/Qs, Sole Sources, statements of work, service level agreements, project charters, project plans, status reports, issue logs, change orders, resource plans, budgets, migration plans, contingency plans and risk assessments.
- Communicates effectively e.g. leading and facilitating meetings, preparing and delivering presentations and reports. Audiences include business/project managers, project team members and other orders of government and external parties.
- Applies a strong understanding of information and technology industry and City priorities over both the short and longer term to advise, develop and maintain City infrastructures, methodologies, tools and techniques; ensures conformance and adherence in daily practice among business and technical teams.
- Analyzes and recommends changes to current business practices, business and information processes, data flows, performance measures, information delivery and knowledge utilization toward a more efficiently managed and coherently integrated information environment for all divisions in the City.
- Generates the plan and directs the project team in the execution of software upgrade activities.
- Applies technical expertise to support the development and testing environments of complex computing solutions.
Key Qualifications:
- Postsecondary education in computer science or a related discipline, or the approved equivalent combination of education and/or experience with the ability to provide technical leadership on large scale projects.
- Considerable experience working independently with mínimal supervision on the ServiceNow platform, implementing integrations, performing upgrades as well as managing architecture diagrams, technical documents, digital accessibility compliance, and performing QA/UAT.
- Considerable experience in Application development using HTML5, CSS3, JavaScript, JQuery, Bootstrap, and frameworks such as Backbone, React as well as API integration with REST (JSON, XML) APIs.
- ServiceNow Certified System Administrator certification required, with additional consideration for further certifications such as Certified Application Developer, CIS-ITSM, CIS-ITOM, etc.
- Considerable experience of ITIL, ITIL v4 certification preferred.
- Considerable experience of SDLC and Agile Software Development best practices such as Kanban, Scrum etc.
You must also have:
- Strong interpersonal skills with ability to effectively communicate with team members and clients regarding technical and business requirements.
- Knowledge of DevSecOps methodologies, including infrastructure scripting such as Ansible, AWS Cloud Formation with GitLab following test driven development methodologies, is an asset.
- Strong customer service orientation along with a demonstrated ability to establish and maintain effective stakeholder relationships.
- Ability to implement and support software products and/or reusable technical components that are integrated in business solutions, through modern integration technology using microservice architecture using Messagequeue technologies, including managing product/component release cycles.
- Excellent problemsolving, leadership, facilitation and interpersonal skills.
- Ability to work effectively as a member of a team, collaboratively with others in a multidisciplinary team environment and independently, as required.
- Advanced time management and estimation capabilities and ability to perform several tasks and projects concurrently.
- Knowledge of current and emerging technologies, and skills to evaluate and recommend new technology for introduction into a complex technical environment.
- Ability to devel
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