Immigration Client Intake Coordinator - Toronto, Canada - Altec Global Inc
Description
Altec Global Inc. is a professional immigration consulting and legal services based in Toronto, Canada. We are looking for a Client Intake Coordinator to join our team.Job Duties:
- Evaluate prospective client inquiries and phone calls, analyzing their case and background based on the firm's SOP
- Identify client's needs and describe services that the firm offer
- Collecting prospect's contact information and their background and record to CRM system
- Set appointments for potential clients that meet the criteria with the firm's consultants
- Sending retainer agreements and followup with prospects and address their concern
- Work with marketing department to collaborate on sales and parnership strategies to increase client intake's rate
- Perform clerical tasks as needed
Requirements:
- Proven experience as an immigration client intake coordinator 12 years is a must
- Good understanding of client relationship management
- Wellorganized
- Good knowledge of immigration programs
- Language: Fluent in both English AND Mandarin Chinese is a must, Cantonese and/or Vietnamese is an assest
Salary:
$38,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- Onsite parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- working in Immigration related background: 1 year (preferred)
Immigration Client Intake: 1 year (required)
Language:
- Mandarin (preferred)
- Cantonese (preferred)
- Vietnamese (preferred)
Work Location:
In person
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