Pharmacy Navigation Team Lead - Dartmouth, Canada - Rx Connect Specialty Pharmacy

Rx Connect Specialty Pharmacy

Verified Company

Dartmouth, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Founded in 2019, Rx Connect Specialty Pharmacy is a proud Canadian company, comprised of healthcare professionals with extensive specialty medication experience with a location in Mississauga, Ontario and another in Calgary, Alberta.

We are a distinctive healthcare company, with patient relationship skills that set us apart.

Our mission is to provide excellent customer service and personalized care to our patients, while also ensuring that they have access to affordable medications.

We specialize in providing medications for patients with chronic and complex medical conditions, such as HIV, rheumatoid arthritis, multiple sclerosis, and more.

Our team consists of experienced pharmacists, technicians, and support staff who are dedicated to providing compassionate and comprehensive care to our patients.

At RX Connect Specialty Pharmacy, we understand that navigating the healthcare system can be challenging, especially for patients with complex medical conditions.

That's why we have a team of reimbursement specialists who work closely with patients and healthcare providers to ensure that our patients have access to the medications they need, regardless of their financial situation.

About the Position:

Reporting to our Reimbursement Manager, as the Pharmacy Navigation Team Lead, you will be responsible for ensuring that our patients receive exceptional care and service, and that our pharmacy navigators are properly trained and supported in their roles.

If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply

Duties and Responsibilities:

Oversee the daytoday operations of the pharmacy navigator team, including scheduling, training, and performance management.
Serve as the primary point of contact for patients and healthcare providers who need assistance navigating the specialty pharmacy process.
Ensure that patient care is coordinated and seamless throughout the entire care continuum.
Develop and implement processes to improve the efficiency and effectiveness of the pharmacy navigator team.
Collaborate with other departments within the organization to improve patient outcomes and satisfaction.
Manage relationships with key stakeholders, including pharmaceutical manufacturers, health plans, and healthcare providers.
Communicate with patients, prescribers, healthcare professionals and other key player to support patients through their treatment journey
Verify and investigate insurance coverage and benefits for patients, including eligibility, copayments, deductibles, and prior authorizations.
Liase with private and public insurance providers to determine coverage options
Keep uptodate with changes in insurance coverage and reimbursement policies, and communicate these changes to healthcare providers and patients.

Job Requirements:

Bachelors Degree in pharmacy or related field.
At least 3 years of experience working in a specialty pharmacy or similar setting.
Experience managing a team of pharmacy navigators or other healthcare professionals (3 years)
Strong leadership and communication skills.
Excellent customer service skills and ability to work collaboratively with other departments.

To apply, please submit your resume and cover letter. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Job Types:
Full-time, Permanent

Salary:
$60,000.00-$70,000.00 per year

Benefits:

Casual dress
Dental care
Extended health care
Paid time off
Vision care
Work from home

Flexible Language Requirement:

French not required

Schedule:

8 hour shift
Day shift

Application question(s):

Do you have experience dealing with insurance companies for benefits coverage?
This role will initially be a remote position, but will transition to an inperson role in the future. Are you comfortable with this?

Experience: