Student Accounts Administrator, Vancouver - Northeastern University

Northeastern University

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Opportunity

JOB SUMMARY:

RESPONSIBILITIES INCLUDE:

Advise students/families on all billing, payment and tuition processes. Process student refund requests, reconcile accounts. Advise students regarding outstanding balances and collection activity
Process payments, resolve/reconcile collection accounts, work with collection agencies, advise leadership of outstanding collection activity. Work with Finance to determine any escalated activity for collection accounts.
Assist with billing, Financial Force and Cashnet administration, including set up, rules, reconciliation
Assist with 3rd party billing, reconciliation, collection.

MINIMUM QUALIFICATIONS:

Bachelor's degree required with 12 years of related experience in student accounts, bursar, financial aid or student personnel administration
Knowledge of Salesforce, regulations regarding student billing and payments, Microsoft Word and Excel preferred
Strong organizational, communication and interpersonal skills required
Demonstrated ability to work with diverse student populations
Flexible work schedule required

Position Type

Enrollment

Additional Information

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement

- as well as commuting & transportation. Visit- for more information.

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.

Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see