Dental/health Adjudicator Level 1 - Waterloo, Canada - Equitable Life of Canada

Equitable Life of Canada

Verified Company

Waterloo, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Equitable Life of Canada, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and customer-responsive staff.

Join Equitable Life today.

Position Title:
Dental/Health Adjudicator

Reports To:
Manager, Group Dental/Health Claims

Department:
Group Dental/Health Claims

Term:
Temporary Part Time - 1 year contract

Start Date:
September 5, 2023

Work Arrangements:

We are currently working remotely, and we will be moving to a hybrid model when our office renovation is complete (approximately November 2023), coming into the office a minimum of 2 days per week, every other week on designated days.

The Opportunity:

We are looking for 4 part time dental and health adjudicators to join our growing team at Equitable Life of Canada.

This is a great opportunity for someone looking for a career that involves providing excellent client service in group benefits.

The Dental/Health Claims Adjudicator is responsible for processing dental/health claims.

What you will be doing:

Process dental/health claims and predeterminations accurately in a timely manner within established service standards
Identify and resolve claim situations in a timely manner, through consultations with a Senior, Manager, or other departments within the Group division
Work with the Investigative Claims Unit to identify suspicious claims and alert the department
Contribute to the continuous improvement of business processes
Additional basic tasks within dental/health, as required

What you will bring:

Outstanding client service skills

- handle high stress situations in a fast-paced production environment

A flexible schedule with the ability to work additional hours when required
Excellent interpersonal and communication skills
Demonstrate high attention to detail
Must be comfortable working in an environment with quickly changing priorities
Able to work independently with little supervision
Strong organization, multitasking, prioritization, and problemsolving skills

What's in it for you:

A healthy worklife balance with employee wellness top of mind
A company who values open, honest communication between team members, challenging each other to continually improve
Employee resource groups that support an inclusive work environment
A company subsidized cafeteria with a variety of daily options
Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to provide two professional references (minimum one supervisor and above).

To learn more about Equitable Life, we encourage you to explore our organization.