Dental Treatment Coordinator - Ottawa, Canada - MCA Dental

MCA Dental

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Our dental clinic is looking to add an experienced Treatment Coordinator. This is an ideal role for a Dental Hygienist or Dental Assistant who would like to carve out a non-clinical role while using their expertise in the dental field

With your expertise, you will work closely with the Dentist and the administrative team to ensure a positive patient experience.

This is a full-time permanent position. We offer a competitive salary, work wear allowance, parking and 100% Employer paid Health Benefits

Responsibilities:

You will ensure the schedule is well-planned and that the clinic is set up for success.

A snap-shot of the day-to-day is as follows:

Optimize scheduled appointments to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow and continuous patient contact;
Confirm upcoming large treatment plans and appointments and ensure all pretreatment processes are in place (predeterminations, deposits, expectations are clearly understood, etc.)
Analyze the schedule to make certain it is booked in a way that improves/maximizes efficiency and helps the clinical team to run through the day smoothly, with mínimal disruptions to both the providers and the patients;
Liaise appropriately with insurance providers, facilitating communication with the patient and the clinical team;
Meet with patients oneonone and present and review treatment plans (answering questions, discussing treatment options presented by the Dentist and providing an outline of the treatment process including time commitment, cost and other considerations)
Preparing and sending predeterminations;
Following up on outstanding treatment plans;
Maintain accurate accounting, patient records, and prepare/submit timely reports related to the dental clinic operations;
Maintain patient relations through ongoing dialogue with patients before, during and after treatment;
Support other team members in the dental clinic by aligning individual contributions with those of the team and group;

Requirements:

A selfdriven individual who is willing to help with a variety of administrative tasks
Comfortable using dental clinic software and digital tools
A solid understanding of dental procedures and the ability to communicate the treatment process effectively with patients
Experience analyzing radiographs and preparing predeterminations
Excellent communication and interpersonal skills
Attention to detail, organized and reliable
Understanding of health & safety regulations relating to the dental office environment
Asset: Dental Office Software Experience (AbelDent, Dentrix, Tracker, etc.)
Asset: Dental Assistant/Dental Hygienist clinical experience
Asset: Knowledge of dental instruments and sterilization methods