Business Systems Analyst, Hcm - Scarborough, Canada - Atlantic Packaging Products Ltd

Atlantic Packaging Products Ltd

Verified Company

Scarborough, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OVERVIEW:

From corrugated packaging, paper bags, retail displays, pre-print, supply and inventory management, paper mills and recycling, Atlantic is strategically positioned to provide customers with a total packaging solution.

THE OPPORTUNITY:

The Business Systems Analyst, HCM is an integral team member of Atlantic's Transformation Management Office responsible for leveraging technology to revolutionize our core capabilities to maximize business outcomes.

This role will join a growing team that will contribute to the digital delivery portfolio within Atlantic. Our technology projects underpin Atlantic's digital strategy, which is focused on systems, data, and automation.

The Business Systems Analyst, HCM is technically savvy with a thorough understanding of HR processes and experience in implementing UKG Pro.

This role will be responsible for HCM systems configuration and administration and provide ongoing support to help drive changes to increase adoption and automation and to ensure all system matters surrounding day-to-day HRIS matters are addressed in a timely basis.

Location:
Scarborough, Ontario (currently hybrid)

RESPONSIBILITIES:

Own UKG Pro configuration, deployment, and organizational change activities. Conduct unit testing for all configurations and lead user acceptance testing as a test coordinator. Monitor efficacy and adoption, identify problems proactively, and surface opportunities to enhance or scale solutions to better support business needs and to improve the efficiency of the system of record control.
Collaborate with HR and internal/external IT partners to research and analyze current state system capabilities and define technology solutions options and recommendations. Perform business rule analysis, analyze enhanced requirements, and create process documentation, diagrams, and feature specifications to ensure effective and efficient HR operations and data management.
Monitor UKG Pro new features and advocate for appropriate adoption plans. Provide daytoday support, enduser troubleshooting, issue remediation, technology request assistance and escalation management. Perform routine break/fix support and regression testing and support the inbound/outbound interfaces to the system.
Assist with any ad hoc project needs as necessary.
Lead change management and transition of projects to businessasusual activities.

ROLE REQUIREMENTS:

University Degree in Business, Information Technology, or related major.
5+ years relevant experience as a Business Systems Analyst in HR Systems, preferably UKG Pro.
5+ years of technical expertise and experience with Data Analytics, Data Extractions, Transforms & Loads (ETL), Data Mapping, and writing complex SQL queries.
Experience in business analysis, including elicitation and management of business requirements.
Excellent interpersonal skills and demonstrated ability to build collaborative relationships to obtain consensus and engagement among multiple partners.
Experience in a technical support and/or software development role preferred.
Proficient in Microsoft Word, Excel, PowerPoint, and Visio.
Strong planning, prioritization, and time management skills.
Selfmotivated with a focus on driving results and strong sense of accountability.

COMPETENCIES:

Customer Focus - Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.

Decision Quality - Gathers enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.

Drive for Results - Achieves results within established timelines. Understands and demonstrates that intentions, activities and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.

Leadership - The expectation of leadership is not reserved solely for only those who are in positions of authority, but from all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high-quality service for their customer and the organization.

In positions of authority they:
invest in development for the right people and identify and develop future leaders, and coach and provide cand