Data Quality Remediation Agent - Toronto, Canada - GS1 Canada

GS1 Canada

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Description:

Key Responsibilities:

eCommerce Content Remediation

Address internal rejections for eCommerce content to ensure 100% accuracy and compliance with GS1 Canada Standards ;
Deal with an extensive scope of products to remediate due to the overall low quality provided by the thirdparty partner while maintaining elite level of attention to details thus delivering a seamless result to GS1 subscribers ;
Work with Data Quality Advisors and Supervisor to identify and address recurring misidentification of errors and advise when additional training is needed for Coordinators ;
Keep track of each remediation performed and isolate critical errors for third party and/or internal team education ;

eCommerce Data Validation

Support with the review and approval of the eCommerce data attributes captured to ensure 100% accuracy and complete data is scraped. Ensure the consistency of quality provided by the 3rd party vendor;
Ensure Canadian regulations are maintained with respect to Nutritional, Pharmaceutical, and other regulated packaging information;
Tracking subscriber data capture requests to ensure specific guidelines are consistently followed.

Special Projects & Tasks

Assist with daily reporting and assignment of daily workload, as required ;
Assist in onboarding and training of new team members ;
Responsible for ongoing comprehensive training of the thirdparty provider, participating in the 1:1 supervision of their team members ;
Support the development, updating and maintenance of Standard Operating Procedures (SOPs), process maps, as well as additional documents as required ;
Support with various other projects and tasks as assigned by the Supervisor ;

eCommerce Content Capture

Responsible for the content capture and verification of the eCommerce data attributes to aim at 100% accuracy and completeness of the scraped data ;
Maintain an elite level of attention to details thus delivering a seamless result to GS1 subscribers, cutting the number of steps twofold and cycle time required threefold compared to Third-Party partner workflow ;
Provide recommendations for enhancements and amendments to address systemic and process inefficiencies.

Defining success in this role

Provide recommendations for enhancements and amendments to address systemic and process inefficiencies ;
Understand the Canadian market and provides recommendations to optimize data quality standards for the Canadian market ;
Perform at an optimal level and contribute positively to the teams KPIs ;
Ensure zero closing strategy: i.e. remediation queue maintained to zero at end of day.

Skills, Knowledge & Expertise:

College Diploma/Degree ;
13 years' related experience with initial and Ongoing training ;

English/French

Bilingual ;
Performance or supervision of multiple activities which are specific as to objective and content. There is a requirement to interact with coworkers and maintain an awareness of related activities ;
Thinking within multiple, substantially different procedures, standards and precedents and/or access to assistance ;
Operating within standardized practices and procedures, general work instructions and supervision of progress and results.

About GS1 Canada:

GS1 Canada is committed to helping all employees, customers, stakeholders and subscribers in an effective and timely manner by preventing and removing barriers for persons with disabilities.

Our policies and practices are intended to foster diversity, inclusiveness and accessibility, while also ensuring that the workplace is free from discrimination and harassment.