IT Coordinator - Nepean, Canada - CFT Group

CFT Group

Verified Company

Nepean, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Purpose:

The IT Coordinator is responsible for supporting the CFT Group Information Technology Infrastructure, and providing IT support services to all staff.

This position requires a strong technical aptitude to cope with rapidly changing technology, and work productively with mínimal supervision.

The position requires someone who is a team player, self-directed with the ability to thrive in a changing environment and has a desire to help people solve their technology issues.

Good communication and some leadership skills are essential in this role.

Responsibilities:

Provide IT support to all CFT Group staff, including the executive management team.
Set up, monitor and maintain all Company computers, office machinery, and mobile phones.
Administration and maintenance of gate security access system.
Troubleshoot and triage computer and network failures and serve as liaison with external consultants.
Identify Company's computer needs and assist with the purchase and installation of approved equipment and software.
Maintain CFT Group electronic files, records, and archives and ensure that all electronic files are backed up regularly.
Assist in the development of IT procedures and policies.
Be thoroughly familiar with, and ensure adherence to, pertinent legislation, regulations, guidelines, CFT Group policies, procedures and processes.
Maintain IT documentation procedures, standards, best practices, settings, installation sequences and backout instructions.
Maintain inventory of installed software, hardware, manage software licensing, IT assets and follow proper procedure for the disposal of electronic assets.
Assist with other projects and tasks as required.
Emergency Operations support as assigned.

Qualifications

A diploma or certificate in computer information systems, IT support, network administration or significant relevant experience.
Minimum of 2 years' experience in information technology, database management, computer, and network support.
Experience using Google Docs and various industry specific software including CRM, ScrapIT, and Fleetio is an asset.
Experience setting up workstations.
Professional working proficiency in spoken and written English is required; bilingualism is an asset.
Expertise configuring and managing Apple iOS and Android devices.
Strong analysis, troubleshooting and problemsolving skills.
Strong understanding of information technology tools and concepts.
Strong interpersonal and communication skills working with technical and nontechnical personnel at various levels in the organization.

Working Conditions/Physical Requirements:

Employment is conditional upon providing a clean police criminal check.
Employment is conditional upon the ability to perform a variety of physically demanding tasks safely.
Employee may be required to be available to respond to afterhours emergencies.
Employee may be required to work evening, holiday and weekend shifts.
Employment is conditional upon maintaining confidentiality of CFT information.