Response Centre Clerk - Garson, Canada - Ministry of Natural Resources and Forestry

Sophia Lee

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Sophia Lee

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Description
Are you a highly organized, service driven team player able to thrive in a dynamic and fast paced environment?


If this describes you, then consider this challenging opportunity where you will provide administrative and clerical support to the Fire Response Coordinator and the staff of the Regional Emergency Operations Centre in the Northeast Fire Region.


OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.


What can I expect to do in this role?: In this fast-paced team environment, you will:

  • provide a variety of administrative and clerical support
- update and manipulate data in various databases
- gather and distribute weather and fire information to field offices
- receive, check and forward all fire reports, fire investigation reports and cost reports
- maintain manual and electronic filing systems
- during spring and fall you will operate complex computer-aided telecommunications equipment
- provide customer service to internal and external clients


NOTE:

  • This is a seasonal position that we are looking to fill on a temporary basis.
  • You will be required to work compressed shifts, weekends, and statutory holidays during the regular fire season (April to October). You may be required to work overtime.

How do I qualify?:


Mandatory:


  • You have a valid restricted radio telephone operator's certificate or the ability to obtain.

Administrative skills:


  • You have proven experience providing administrative and clerical support.
  • You have knowledge of administrative and office procedures, practices, guidelines and equipment.
  • You are able to develop and maintain electronic and manual file management systems.
  • You have experience with telephone operations and etiquette to provide effective customer service.

Communication and interpersonal skills:


  • You have strong communication and interpersonal skills to provide information, prepare correspondence and explain procedures.
  • You have the ability to communicate to clients and staff with tact and diplomacy.
  • You understand confidentiality and what information to release.

Analytical and problem solving skills:


  • You have proven analytical and problem solving skills to determine nature of inquires and urgency of matters.
  • You have the ability to determine best way to handle a task, situation or information request.

Organizational skills:


  • You have proven organizational and prioritization skills to assess administrative requirements and determine and schedule priorities among conflicting demands.
  • You have demonstrated ability to work independently in a fastpaced, high volume team environment with mínimal supervision.

Other skills:


  • You have proven arithmetic skills to reconcile expenditures and fire cost reports.

Additional Information:


Address:


  • 1 Temporary Seasonal, duration up to 5 months, 6150 Skyline Drive, Garson, North Region

Compensation Group:


  • Ontario Public Service Employees Union
  • Understanding the job ad definitions
    Schedule:
  • 3.7
    Category:
  • Administrative and Support Services
    Posted on:
  • Tuesday, February 7, 2023

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