Cage Coordinator - Yorkton, Canada - SIGA

SIGA

Verified Company

Yorkton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Job Description:

Main Duties

Reporting to the Customer Experience Manager, this position focuses on risk mitigation in support of organizational and customer service excellence, through coordination and oversight of Cage operations.

Responsibilities include:
protecting the integrity of Cage operations through ensuring strict adherence to Cage policies, procedures, and internal financial controls. Carrying out a wide variety of activities to verify the accuracy of work and resolve discrepancies.

Supervising and coordinating Cage Department staff, promoting good relationships and ensuring they have the knowledge and tools they need to succeed.

Working scheduled supervisor shifts with a combined focus on verification, customer service, and compliance with policies, procedures, and internal controls.

Maintaining equipment and inventory controls. Ensuring VRTs and ATMs are in working order for guest use. Maintaining the highest level of customer relations.

Participating in other projects and activities as required, to ensure that all movement of cash (or equivalent) through the Cage is accounted for and verified.

Conditions of Employment

The minimum age to work in a casino or any area where gaming can be seen is 19 years of age.
Tobacco smoke/High noise levels (during time spent at Casino sites).
As our organization values employee and patron safety, SIGA has instituted a Drug & Alcohol policy for its employees.
Compliance with all regulatory requirements as may be applicable to your position including but not limited to both SLGA requirements and the Anti-Money Laundering requirements set out in the Proceeds of Crime (Money Laundering) and Terrorist Financing Act and regulations and policies made thereunder by Canada and FINTRAC.

Job Requirements:
Education**- Successful completion of a one-year certificate/diploma in Business Administration, Accounting, or a related discipline.

A combination of relevant education, training and/or experience will be considered.

Experience

Experience in the cage and/or banking function, including supervision.
Experience with Bally Casino Management System, Bally Cage, FINTRAC, iTrak, validation redemption terminals, and ATMs.
Working knowledge of Kronos, JDE, Microsoft Excel, and ability to learn additional programs as required.
This type of previous related experience is typically gained through a minimum of four years in a similar role.