Customer Support Specialist - Hamilton, Canada - GFL Environmental Inc.

GFL Environmental Inc.

Verified Company

Hamilton, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

As a key member of GFL's Business Development team, you will be committed to enhancing GFL client relationships while growing our market share.

You will be relied upon to coordinate new business proposals with prospective and existing clients and will instill confidence in our customers that they are dealing with the industry leader.

You will act as a liaison between the customer and GFL's many divisions across the country. This position will focus primarily on growing National Accounts within our Solid Waste collection services. The chosen individual will thrive in this challenging, competitive, ever-changing business environment.

Key Responsibilities:

Compiles information from multiple sources for bids and tenders
Analyze customer needs and present solutions utilizing a thorough understanding of our diverse service offerings
Verifies account details and ensure the accurate flow of information within the department
Customer Management Champion—manages customer account information in the company databases, updates it regularly and ensure all information is complete, timely and accurate
Quickly adapts to new situations and approaches; open to change and readily adopts new methods in the face of shifting priorities
Prepare and distributes various reports
Organizing and coordinating travel, events and training

Knowledge, Skills, Competencies:

Ability to handle multiple competing priorities and projects
An independent problem solver with excellent organizational skills to work across functions
Waste management industry experience an asset
TRUX experience an asset
Bilingualism an asset, but not mandatory
Passion for business excellence with exceptional follow through
Exceptional communication (verbal and written)
Strong Proficiency in MS Office, along with high attention to detail

GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.

We seek to hire individuals with diverse characteristics, backgrounds and perspectives.

We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.