Zoe Zoel

background with 6+ years of experience in responding to all types

of customer inquiries. Solid team player with outgoing, positive

demeanor and proven skills in establishing rapport with clients and

co-workers. Eager to embark into a new environment to grow customer

loyalty and maintain the h

•HasgoodknowledgeoftheSingaporeimmigrationrulesand processes.
•Assist withdaytodayprocessingmatterspertainingto employment passes and related passes (EP/SPass/DP etc.) WSG job posting and other related activities like cancellation notification etc.
•Assistandsupportteammemberwithoperationalrelated activities.
•RelationshipbuildingwiththeGovernmentregulatorslikeMOM, WSG, IDA etc. as needed

Effective interactionandmanagingofinternalstakeholders by providing appropriate advice and guidance on immigration processes of the country and company.
• AssistinSingaporeoutboundvisaprocessing.
•KeepabreastoftheupdatesonSingaporeimmigration regulations and provide the updates appropriately to Supervisor.
• Updateimmigrationtrackersandensureaccuracyandtimely information.
• WorkwithourcompanyimmigrationadvisorsinSingaporeand seek assistance as appropriate.
• Haveaneffectiveworkingrelationshipwiththesupportteam (shared services) for the immigration processes.

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