Abdullateef Owodunni

Data Entry Operator, Fidelity Bank Plc (2021 - Present)

• Supported data analysis by cleaning and transforming raw data in OpenRefine to enable accurate reporting.
• Developed SharePoint libraries to streamline data entry processes, reducing turnaround time by 24%
• Validated an average of 735 data points per day with a 98% accuracy rate.
• Created data entry forms in Excel, decreasing input time by 28% and improving team productivity.

Data Entry Clerk, Access Bank Plc (2019 - 2021)

• Entered an average of 600 data points per day with a 97% accuracy rate, ensuring data reliability.
• Maintained Microsoft Access Databases to improve data accessibility for a team of 34 users.
• Increased efficiency by 83% by creating AutoHotKey scripts to automate data entry tasks and save 2 hours per day.
• Conducted regular data quality checks to resolve discrepancies, resulting in a 98% error-free database.

Customer Service Officer, Etisalat Nigeria Plc - (2017 - 2019) 

• Resolved customer inquiries quickly and accurately, resulting in a 10% reduction in customer complaints. 
• Resolved customer complaints in a timely and professional manner, resulting in a 15% customer satisfaction rating.
• Utilized problem-solving skills to identify customer issues and develop creative solutions to meet customer needs. 

M.B.A., University Canada West, Vancouver 2022 - 2024

Bachelors of Science, University of Lagos -Lagos 2011 - 2015