Ademola Akano

I am a results-driven NOC Administrator and IT Operations Specialist with over 10 years of experience in network monitoring, cloud administration, and 24/7 incident response for enterprise environments. I specialize in troubleshooting LAN/WAN, VPN, DNS/DHCP, Active Directory, and SaaS platforms such as Office 365 and Exchange, with a strong focus on root-cause analysis, SLA adherence, and process optimization. My background includes ITSM ticketing, infrastructure monitoring with Prometheus, Loki, and Grafana, and cloud platforms like AWS and Azure. I am committed to maintaining high-availability services, improving operational workflows, and supporting secure, scalable IT environments.

My most relevant education is a Post Graduate Diploma in Applied Network Infrastructure Systems Administration from Conestoga College, where I focused on hands-on network infrastructure, systems administration, and enterprise IT operations. I also hold a BSc in Computer Systems and Networks, which provided a strong foundation in networking, operating systems, and computer architecture, and a BSc in Computer Science that built my core skills in programming, algorithms, and IT fundamentals.