Agnes Anokye-Manu

My name is Agnes Anokye-Manu, a current graduate of York University where I studied Psychology. I am currently a Cake Production Worker at a cake factory with 4 years experience in the industry. I also have experience in customer service, waitressing, cashier registers, and working in a fast-paced environment. I am seeking a customer service or sales representative role where I can contribute my skills.

With over five years of dedicated service in the bakery industry, I have gained extensive experience in customer service and retail operations. My roles have included managing production lines, decorating and packaging cakes, and providing exceptional customer service. Additionally, my experience in restaurants has further developed my attention to detail and thoroughness. I am adept at problem-solving, communication, and training associates to ensure high-quality service and operational excellence. Currently, I am set to graduate with a Bachelor's degree in Psychology, further enhancing my active listening and customer interaction skills.

I pursued a Bachelor's degree in Psychology, with convocation expected this month. My academic journey has equipped me with strong communication, active listening, and problem-solving skills, which are crucial for understanding and addressing diverse customer needs. Additionally, I have completed approximately 120 credits worth of courses, demonstrating my commitment to continuous learning and personal development.