Agyei Frank

Dedicated and vigilant Industrial Security Guard with extensive experience in customer service and handling sensitive information. Seeking to apply my skills in security, conflict resolution, and customer handling to ensure the safety and security of the company. 

With a strong background in customer service, a keen eye for detail, and a commitment to maintaining a secure environment, I am confident in my ability to contribute effectively to your security team.

During my tenure at Seacare Compass Limited in Scotland and Tesco in Dundee, I developed a robust skill set that aligns well with the requirements of the Security Guard role. My experience in handling sensitive information, resolving conflicts, and managing customer interactions has equipped me with the ability to perform thorough security patrols, monitor surveillance systems, and control access points efficiently. I am particularly adept at identifying potential security threats and responding promptly to emergencies, ensuring the safety of both personnel and property.

In my previous roles, I have consistently demonstrated my ability to handle high-pressure situations with calm and professionalism. For instance, as a Customer Service Representative at Tesco, I managed customer complaints and resolved issues quickly, maintaining a customer retention rate significantly above the company average. This experience has honed my problem-solving skills and my ability to communicate effectively, both of which are crucial for a security guard.

Diploma (Candidate), Creative Technology   

University of Regina, Regina, Saskatchewan   

Jan 2024 - Jan 2026 

Master of Science, Data Science and Analytics 

University of Dundee, Dundee, UK   

Sept 2022 - Sept 2023 

Bachelor of Science, Mathematics 

University of Cape Coast, Cape Coast, Ghana   

Aug 2016 - Sept 2021