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Ahana Pardhe

Ahana Pardhe

Business Excellence | Customer Service

Services provided: Other Community Management & Tagging , Business & Corporate Legal Consulting , Contract Law Legal Professionals , Legal Assistance , Civil Law Lawyers & Legal Professionals , Coach life , Administrative & Secretarial , Tax Legal Consulting , Legal Document Preparation , Legal Writing Services

Legal

Midtown Toronto, Toronto
$15 / hour
Approximate rate

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About Ahana Pardhe :

Ahana Pardhe is a experienced professional with 10 years of working experience across IT, Consulting, Pharma, Fintech and Auto. She is a great team-player, enthusiastic and loves to put in a good day's work.

Experience

Customer Support – Teleperformance, Canada (Sep 2022 – Nov 2022)

  • Resolved 35 customer complaints, and implemented a dispute resolution process for 14 US customers.

Compliance Officer – Cyient, India (Nov 2021 – Oct 2022)

  • Implemented a Global Data Privacy Implementation plan for Canada (Ontario, Quebec, BC, Alberta and Montreal) and India.
  • Collaborated with 70% internal and external stakeholders to seek inputs from the Compliance team on the ground and virtually.
  • Signed 109 Data Transfer agreements, set up a cadence for Record of Processing Activities (ROPA), conducted 476 Privacy Impact Assessment’s (TIA).

Senior Associate – Legasis, India (Jan 2021 – July 2021)

  • Led the International Privacy Team with implementing 24 Data Privacy Solutions. 
  • Updated 16 policies to ensure compliance with the changing regulatory laws.

Assistant Manager – Optiva (Formerly Redknee), India(August 2015 – November 2020) 

 

  • Conducted 254 privacy impact assessment’s and was awarded Most Valuable Player.
  • Streamlined 89% data privacy requirements in a merger between a Canada listed company and 32 subsidiaries.
  • Drafted Website Privacy policy, Employee privacy policy, Data Flow diagrams, and revamped IT policies. Set up CCTV policy, Ombudsman policy, Whistle-blower policy and Incident Management policy. Prepared ROPA assessments for Workday, Microsoft Office, Concur, Google Suites, Zwayam, etc. vendors and tools.
  • Created a Data Retention policy, and mobilized a global process for Records Management.

Compliance Consultant – Tata Technologies, India (May 2012 –August 2015)

  • Formed the 1st Compliance & Privacy team in Tata Technologies as good governance. 
  • Handled 500+ privacy requests and queries regarding personal information and rights.
  • Represented the Company at the national level, filed 70+ documents with the regulatory authorities.

 

Education

  • Company Secretary - Institute of Company Secretaries of India - India
  • Bachelor of Commerce - Pune University - India
  • Bachelor of Laws - Pune University - India 
  • Life Skills Coach Training – Young Womens Christian Association, Toronto – Currently pursuing this Government funded scholarship course - Toronto

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