
Ahmi Malik
Customer Service / Support
About Ahmi Malik:
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decisionmaking skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Experience
Operated cash register for cash, check, and credit card transactions accurately. Worked closely with shift manager to solve problems and handle customer concerns. I greet customers entering the store and respond quickly to customer needs. Tallied cash drawer at the beginning and end of each work shift. Used POS system to enter orders, process payments, and issue receipts. Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.Engaged with customers to effectively build rapport and lasting relationships. Solved customer challenges by offering relevant products and services. Maintained a calm demeanor and professionally managed issues in busy, high-stress situations
Education
SAINT MICHEAL CATHOLIC BOARD High School Diploma.
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