Alex Phoummany

Please read resume as attached.

Work Experience:

Computer Systems Analyst, Vrancor Group, Hamilton, Ontario

[September 2016 – January 2019]

• Provided technical support and troubleshooting assistance to employees, resolving hardware and software issues promptly.
• Installed, configured, and maintained computer systems, networks, and peripherals.
• Conducted regular system updates and performed data backups to ensure system integrity.
• Assisted in the development and implementation of IT policies and procedures.

IT Manager, Weir Group Canada, Mississauga, Ontario

[September, 2013 - June, 2016]

• Assisted in the administration and maintenance of the company's network infrastructure.
• Monitored network performance, identified issues, and implemented solutions to optimize network efficiency.
• Configured and maintained firewalls, switches, and routers to ensure network security.
• Provided technical support to end-users and assisted in troubleshooting network-related problems.

Education:

Mohawk College, Hamilton, Ontario

Diploma in Computer Network System and Engineering Analyst, 2008

Bishop Ryan Catholic Secondary School, Hamilton, Ontario

High School Diploma, 2004