Alexandra Egbuiwe

I can succeed in any role and welcome various opportunities to learn. Believing in genuine, nurturing, professional and driven is essential for people in my field. Additionally, my abilities extend to communication and collaboration with proficiency in teamwork. Working with people from diverse backgrounds has given me a deep understanding and awareness of differences in individuals and organizations. 

Compensation & Benefit- Total Reward Officer, 01/2020 to 03/2022

Sterling Bank Plc– Lagos, Nigeria

Collaborated with Talent Acquisition team and HumanResource business partnersto understand staffneeds relative to compensation and benefits for 20000 employees

Designed an automated payroll system for over 5000 contract staff with seamlessHR software

Used creative thinking to increase employee participation and retention by 87% by Inventing a process called Joy of surprise

 Ensured all staff records are accurate on the system and adherence to compliance and statutory regulations

Summarized the activities of the compensation team using Power BI and Designed compensation packages based on business goals and strategies

Coordinated new hire orientation, onboarding, and offboarding processes of employees regarding payroll needs and maintained a record of annual leave and absence

Maintain payroll and documentation integrity in payroll systems and personnel files and ensure compliance with federal statutory regulations

Perform cost and impact analyses to improve analytics and compensation processes

Fraud Investigator, 08/2018 to 01/2020

Sterling Bank Plc– Lagos, Nigeria

Developed a data analytics tool to monitor transaction behavioral patterns of customers which reduce fraud incidences in the bank from 90% to 20%

Detected fraudulent activity of over $1,000,000.00 using data analytics which led to a reduction in potential loss to the customers by nearly 90% and a reduction in the liability to the bank by over 93%

 Reviewed and monitored over 30,000 customer transactions amounting to $4,000,000.00 to identify fraudulent activities such as account takeover, friendly fraud, theft, and other risks and determine the appropriate level of due diligence and filing of an appropriate report

Communicated with customers directlyto notify them of fraudulent activity, validate the information, and confirm or cancel authorizations

Member of 10- man team that developed the Fraud Monitoring and Detection Tool currently being used in Sterling Bank Plc

Masters BusinessAdministration: Human ResourceManagement, Expected in 09/2023

University CanadaWest - west Vancouver, BC

B.Agric: Agricultural Economics, 07/2016

Delta State University - Nigeria CGPA: 4.05