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Whitby
Alicia Bachorz

Alicia Bachorz

Customer service representative

Customer Service / Support

Whitby, Ontario

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About Alicia Bachorz:

Hard working individual looking to obtain a part time/full time career where I can thrive, learn, succeed and help to grow and better your company!

Experience

Alicia Bachorz

Professional experience:

 

2017-current

 

Owner of Natural Cleaning Service & Steam Cleaning

•Grew Durham Regions 5 star cleaning and steam cleaning business independently

•Marketing, advertising and keeping clients very satisfied long term and continuing a long term clientele. 

• Very experienced with hiring new employees and understanding how to find the best candidates for the job and experienced with payroll.

 

• Disinfected all cloths and supplies daily

 

 

 

• Smart serve and cpr training obtained

 

• 18 years of driving experience, clean driving record, experienced with towing trailers

                        Sales Experience 

Sold deep cleans, office cleans, steam cleaning of Sofas, Carpets, Grout and grew Durham Regions 5 star cleaning business. 

 

Sold all natural cleaners with friends and clients.

 

•Maintained website and business pages

 

• Clean criminal record check

 

•Microsoft Word

 

•Microsoft Excel

 

•Technical support

 

• Motivated, Independent and self disciplined and fast learner

 

•Record keeping, cold calling, market 

 

development, conflict management, kept all finances and financial break downs up to date, book keeper, accountant, merchandising, ordering, re-stocking, billing, giving quotes to clients and working with clients in order to keep them very satisfied with our services

 

•Very experienced with mathematics and breakdowns and explained complicated concepts simply.

 

 •Comfortable in different sales situations

 

•Fast paced, great listening skills, provide elite customer service, experienced with saving time, growing businesses and succeeding in financial goals.

 

Experienced with running a crew daily, lead and trained all employees, making sure everything is done properly, on time and built and maintained customer relationships and satisfaction.

 

• Non smoker, non drinker, on time and very reliable 

 

•Have my own vehicle and willing to commute for the right job

 

•Communication skills & organization skills

 

• Multitasker and independent thinker. 

 

• I made sure my company's visions and tasks were met.

 

•Very experienced in home and office cleaning and steam cleaning 

 

• Received full grant from very impressed judges. 

 

• Very experienced with mathematics and break downs.

 

• Created door to door flyers, business cards

and coupons.

 

•Have my own line of all natural products, including cleaners, disinfectants, moisturizers etc.

 

•Experienced in both wood working and painting.

 

                        Minacs-Bell Repair

                             2000-2003

 

 

•Answered phone calls and delt with all problems, technical support 

 

•Trouble shoot and resolve customers telephone problems in a timely manner 

 

•Scheduled technicians to fix broken phone lines.

 

•Used my skills to try to fix phone lines over a call

 

•Had the ability to calm down angry callers

 

•Build strong customer relationships and deliver excellent customer service and solve customers needs

 

•Due to my hard work efforts and flexible schedule my manager asked me to extend almost every day

 

•Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment

 

•Demonstrate an eagerness to learn and determination to succeed

 

• Have proven customer service skills through work

 

• Willing to assist in a professional, friendly and efficient manner

 

Am available to work a flexible schedule

 

•I have the ability of earing clients and people's trust within the first time of meeting and being able to always have that trusted relationship with a client/co-worker.

 

                      Property Manager  

               Minden, Ontario- 2018-2022

 

•Rented out vacation property in the Kawartha 

Lakes

•Supplied paddle boards for rent 

•Accepted E-transfers and supplied invoices 

•Made sure everything was working and in good condition before and after rental week/weekend

•Cleaned property after each use

•Created events and entertainment information for the area

•Met sales goals

Answering calls from in-house guests as needed

•Always available to answer questions from guests before arrival

 

 

 

                       In Home Daycare

                             2012-2015

 

Ran a daycare from home 3 children ages 2-4 years

Planned activities 

Meal prep, cooked healthy meals

Changed diapers, laundry, 

Experienced with working with children with 

Autism and Behavioural

 

 

                     Teachers Assistant

          Lincoln Alexander Public School

                           2000-2001

Assisted teacher with marking quizzes 

Helped out in class room with lunch clean up

 

 

                 Helping Hands Daycare

                       Whitby 2005-2006

                          Ajax 2006-2007

                          

Responsible, along with assistance for caring for around 20 children ages 5-10year olds

Helped manager with duties needed, printer, clean up.

Entertained, and responsible for taking over 60 kids for walks at the lake

Meal prep, dishwasher, kitchen clean up

 

                     Daybreak Restaurant 

                             2002-2005

Greeted Customers

Waitresses, served entire Restaurant 

Cashed out customers

Stocked fridge, answered phone calls

Education

High School Diploma received 

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