Alisha Chalupa

I have been a disability management specialist since 2007, I have worked hard to grow and developing my skills. It is important to me that I work with a variety of claims and caseloads to maintain a broad understanding of medical conditions clients are faced with, best practice approach, cost effective analysis and ongoing growth/education to be abreast with current  regulations 

• Talented and dedicated employee repeatedly awarded by superiors with positions of increased responsibility

• Problem-solver who persistently follows up until the issue is resolved; exceptional trouble-shooter

• Consistently meets/exceeds deadlines

• Friendly with positive attitude

• Proven team player

• Ambitious and hardworking, with commitment to excellence

• Self-starter with ability to multi-task, work effectively in a high paced environment

• Works well both supervised and unsupervised

• Effective communicator, both written and verbal

• Good listener with outgoing, friendly demeanor and good sense of humor

• Patient with strong interpersonal skills

• Works well with all levels of staff, management, guardians, unions and clients

• Consistently provide superior customer service

• Focused on establishing trust with people I provide supports to

• Conscious of confidentiality

• Personable

• Extensive commitment to expanding personal and professional growth

• Promoter of safe work practices and possess a strong commitment to safety both at work and outside of work

• Focus on relationship building with the managers, supervisor, HR, employees and unions

Professional Training and Education: 

Westcoast Institute of Aromatherapy and Massage: Certificate 1st year, 2012

Grant MacEwan College: Disability Management Diploma 2006 

Grant MacEwan College: Rehabilitation Practitioner 1st year 2004

Courses/Seminars/Certificates: 

WCB-Claims Management ​​​​​Effective Delegation 

WCB-Disability Management​​​​​HSE Manual Orientation 

WCB-Review/Appeals Processes ​​​​Ethical Decision Making 

WCB-Employer Information Workshop ​​​Ethics &Code of Conduct 

WCB-Duty to Accommodate ​​​​​Environmental Responsibility 

Basic Skills Training: Nor Quest College Successful Supervisor 

Proactive Behavioral Strategies  ​​​​Standard First Aid and CPR 

Practical Loss Control Leadership  ​​​​Abuse Protocol in the Workplace

Addictions in the Workplace  ​​​​​Fundamentals of Communication 

Conflict Resolution​​​​​​Stress Management 

Competition Law ​​

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Assisted in the development and training of internal Supervisor Orientation Programs including: 

• Injury and Illness 

• Alcohol and Drug 

• Red Book 

• Stretching 

• Hazard Identification and Control 

• Effective Meetings 

• Incident Investigations 

• Due Diligence 

• WCB

• Short Term Disability