
Alyona Kornelyuk
Customer Service / Support
Services offered
I am a highly motivated individual who is able to work efficiently both as a team and by myself. Through online and offline customer service experience, I have developed strong communication skills. As a recent immigrant to Canada, I am working to strengthen my English skills daily while living in an English-speaking Canadian home. I will be glad to cooperate with you in any way I can.
Experience
Sales-manager | 2020-2022
Sisters Aroma (Ukraine)
- Established strong rapport with customer base, thereby increasing customer retention and loyalty.
- Diligently followed all sales measures and identified the unique needs of each customer.
- Tracked sales analytics and monitored successful sales strategies.
- Worked with sales and marketing departments to attract clients.
Salesperson | 2018 - 2020
Two hearts (Ukraine)
- Ensured proper display of merchandise in showrooms in order to attract customers, augment brand engagement and increase purchases.
- Demonstrated a strong ability to handle customer complaints and resolve problems in a calm and efficient manner.
- Managed content for social media in order to increase brand visibility and followers.
Education
Pavlo Tychyna Uman State Pedagogical University
Bachelor's degree (Music Art)
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