Andrea Ramos

Lash Technician instagram.com/lashesbyandrearamos
Lashes by Andrea Ramos - Toronto, ON
April 2021 to Present
+3 years of experience in my own business.
• Design and application of eyelash extensions.
• Customer service.
• Appointment scheduling.
• Knowledge of beauty products and techniques.
• Quality.
Bartender/Server
Rockitbar - Toronto, ON
April 2024 to May 2024
Bartender / costumer service.
Customer Service and Sales Agent
Teleperformance - Hermosillo, Mexico
July 2022 to November 2022
Sales agent, sell phone equipment and internet service. Monthly plans, contracts, etc.
Inbound Sales Agent
ResultsCX - Sonora, NS
October 2021 to January 2022
Callcenter Customer service and Sales.
Selling insurance plans.
Public Relations Representative
Jakarta Club - Hermosillo, Mexico
November 2020 to November 2021
• Reservation Management: Efficient coordination and handling of reservations, ensuring a seamless and
personalized customer experience.
• Consumption Expectations: Ability to anticipate and manage customer consumption expectations,
optimizing customer satisfaction and profitability.
• Bilingual Communication:**
• Fluency in English and Spanish, facilitating clear and effective communication with a diverse and
multicultural clientele.
• Customer Service: Proactive approach to customer satisfaction, resolving issues quickly and effectively.
• Social Media and Marketing: Skill in promoting events and attracting customers through digital
platforms and creative marketing strategies.
• Teamwork: Effective collaboration with the club team to ensure the smooth and successful operation
of events and nightly operations, including ticket sales.
Customer Service Bilingual Agent
Teleperformance - Hermosillo, Mexico
October 2019 to November 2020
Customer service bilingual interpreter, customer service resolution problem.

Lash technician 

1 hr -1:30hr fullset Classic and Hybrid 

Volume set 2 hr set.

College certificate in Finance
UNIVERSIDAD DE SONORA - Hermosillo, Son.
August 2019 to August 2024
Technical Degree in Computer Science
Colegio nacional de educación profesional técnica. - Heroica Caborca, Son.
August 2016 to June 2019