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Toronto
Andrew Pham

Andrew Pham

Server/Bartender

Restaurants / Food Service

Toronto, Ontario

Social


About Andrew Pham:

Have been in the industry for over 9 years from corporate to individual owner. Versatile in many ways from casual dining to fine dining. Love being able to build rapport with guest, creating unique experiences, and providing a high level of service and meet/beat their expectations. Continuous growth personally and professionally is something that I strive for. 

Experience

Bartender/Server

Brix & Mortar, Vancouver, BC                                                                                              June 2022 – Present

  • Created handcrafted cocktails for seasonal changes on the drink menu
  • Provided a welcoming and friendly environment by catering to each guest needs and going above and beyond at every opportunity
  • Created weekly feature cocktails with bartenders and involved service team to strategize menu pairings to increase overall check average

Bartender/Shift Leader

Local Public Eatery, Vancouver, BC                                                                             March 2021 – May 2022

  • Provided a positive guest experience by anticipating guest needs, establishing a rapport, catering to all guest requests
  • Developed a strong knowledge of the food and drink menu in order to recommend items that suited the guest’s preference
  • Assisted with floor operations by monitoring drink execution, service audits, vibe of restaurant, and meeting labour target

Management                                                                                                              Sept. 2014 – Apr. 2020

Cactus Club Cafe, Saskatoon, SK

  • Conducted service orientations and trained new servers on building rapport with guests, consistency of high-level service, and extensive product knowledge 
  • Prepared bi-weekly meetings with floor leaders to go over department focuses, objectives with sales and labour, and areas of opportunities within the business
  • Planned weekly private tasting events by inviting local businesses and organizations in the downtown area to help build a stronger relationship with the community 

Education

High School Diploma                                                                                                                      August 2008

Penticton Secondary School, Penticton, B.C.                                                         

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