Angel George

A Dynamic Information Security professional, self-motivated who has hand-on experience to deal with security monitoring, vulnerability assessment, security policy testing, penetration testing and SOC.Highly skilled and experienced Network Security Professional who can work under pressure and needs least supervision to fulfil my job responsibilities.Good with tools such as Wireshark, Burp Suite, Nessus, Nmap, CyberArk and Kali Linux. Possesses an aptitude for continuously learning and adapting to new technologies. Vast experience in managing client relationships. Adept at adjusting work pace to meet evolving client needs and deadlines. Motivated by curiosity, innovation, and cross-team collaboration. 

Assist customers in creating Splunk dashboards, fields and indexes.

 ● Successfully managed and resolved 25-30 complex customer cases related to operations and cybersecurity per day, utilizing hands-on experience in AWS, Confluence, Slack, Splunk, trouble ticketing systems like Jira, ServiceNow and CRM systems like SFDC. 
● Created and managed tickets and generated trouble tickets for work and informational requests. 

● Collaborated effectively with software engineers to identify and resolve customer-facing issues in cloud infrastructure, resulting in improved service delivery, security posture and customer statifaction. 
 

● Effectively coordinated and streamlined recurring tasks, ensuring efficient management and execution

 ● Maintained technical compaYbility of customer requests with their current products by effectively accessing and analyzing technical information, security postures and applicable security frameworks. 
● Identified issues and provided innovative solutions to ensure the security and reliability of cloud infrastructure. 

● I excelled in a fast-paced environment, working under pressure to meet Tight deadlines. As a dedicated team player, I paid meticulous attention to detail, even while managing repetitive tasks, ensuring optimal customer service and satisfaction. 

Completed PG Diploma in Wireless Networking from Lambton College

Completed Btech in Electronics and Communications from MG University, India