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Anmol Gupta

Anmol Gupta

Incident and Escalation Management

Customer Service / Support

Etobicoke, Ontario

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About Anmol Gupta:

A Service Management professional with 5+ years of progressive experience within the IT industry with specific expertise in IT infrastructure services. Extensive knowledge of Incident & Escalation Management and have been closely coordinating with Problem & Knowledge Management processes. 


 

Experience

Incident Management & Escalation Engineer (Sellcraft Global Solutions Pvt. Ltd.)

Incident Management Coordinator and Escalation Manager (Unisys India Pvt. Ltd.)

Technical Support Analyst (Unisys India Pvt. Ltd.)

 

Education

Post-Degree Diploma: Banking And Financial Management (Narsee Monjee Institute of Management Studies)

Bachelor of Engineering: Computer Science And Engineering  (Chitkara University) 

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